Groove Reviews in April 2025: User Ratings, Pros & Cons

It excels at meeting fundamental needs, although has a few minor issues

What do you like best? I love the integration into SalesForce. Importing leads into flows, managing lead data, making dials and emails, and other fundamental functions are really easy to do and very intuitive. You should not go without an automation tool like Groove to work through lead lists. Groove does most of this fundamental automation work very well, and it allows our team to work quickly without manually having to manipulate lists. They also seem to be on top of making sure that ...

Groove Makes Me More Efficient and Effective

What do you like best? I love that I can quickly and easily access email templates for things that I send frequently to clients (like training materials, info on integrations, onboarding emails, etc). It saves so much time to not have to type things out or search in my outgoing mailbox. Additionally, I like the ability to choose time slots for clients to book or the ability to let them book any time on my calendar. I can't imagine scheduling things without a tool like Groove any more. ...

it makes it very easy to send massive e-mails

What do you like best? The experience of mine with Groove, from the very first set up to implementation, was extremely gratifying. The Groove staff provided useful help and assistance in white gloves. All my questions had been resolved really well. Additionally, Groove is continually making modifications and adapting to customers' requirements - several of our problems/orders from four weeks before are now offered! It's always good to see updates and improvements continuous. What do ...

Time Saver

What do you like best? Groove has helped me save time on a busy schedule. The email templates are easy to set up and send to clients. Many of my clients will also book a meeting with me directly through the email with Groove’s scheduler. I have also used Groove Flows for email blast for our department emails. I really like to view the analytics after I send the email, to see who is viewing and opened the email. I usually set up the flow to remove clients that open the email and send to ...

Groove is for closers!

What do you like best? Organization! Groove keeps me organized and allows for me to execute on necessary sales touchpoints to book meetings! What do you dislike? I do wish we could pause individual flows vs just all of the flows or individual people within flows. What problems are you solving with the product? What benefits have you realized? Groove keeps me organized with my prospecting touchpoints and gives me insight to analytics of how many touchpoints it takes to ...

Groove Review

What do you like best? It helps me keep in good contact with my prospects and customers. I like that I can see what is going on behind the scenes. What do you dislike? I don't see any downsides with Groove. It is an added benefit to my work day. Recommendations to others considering the product: Get the product now. It will help you with all your sales deals and get them to close. What problems are you solving with the product? What benefits have you realized? It ...

GROOVE - AMAZNING TOOL!

What do you like best? Groove is a very cool plugin that changes the way you use your email. Calls log on straight to salesforce. You can also use the tasks. The thing I like the most is that I can see that someone has seen my message and templates. The cool thing is that I see other people's templates. Best Sales Force Automation Solution for Salesforce & Gmail users. Our solution empowers the entire sales organization to plan and execute personalized outreach at scale with targeted ...

Helpful and Pretty Easy to Use

What do you like best? I like the Groove automatically logs my client emails into Salesforce. I also like that Groove gives me notifications when a client has opened my email sent as it let's me know it was received and that I can (hopefully) expect a reply shortly. What do you dislike? As much as love the notifications of clients opening my email, it does it each time the email is opened up, even if it's a dozen times. It gets a bit distracting. Recommendations to others ...

Easy linking. Great pairing with SFDC! User friendly and saves so much time.

What do you like best? Easy accessibility to reports and contacts in SFDC. Email tracking and flows that can be automated. What do you dislike? There needs to be an actual calendar date option for sednign automated messages oppose to counting days. A simple send this on 11/2/2020 and the next on 11/5 instead of 3 days (the current numbered day option) Recommendations to others considering the product: Highly recommend What problems are you solving with the product? ...

Simple to use & automate your prospecting activities

What do you like best? I like how well it integrates with SFDC, I don't even need to leave my chrome tab to have all info I need to call or email What do you dislike? There is no OOO response pause which I have had in a previous tool What problems are you solving with the product? What benefits have you realized? Keeping a regular flow of email and touchpoints with prospects. Groove makes it easy for me to spend my time actually sending emails or making calls rather than ...