Groove

Groove review

What do you like best? I like that groove allows for interface with other programs and also the calendar scheduler link has made it much easier to schedule time with individuals outside of my organization. The integration with Sales force to create cases as an extension is also very useful. The email templates are useful especially because they are easily shareable among others in your organization for a seamless way to communicate the same message. What do you dislike? I wish ...

Great tool for sales

What do you like best? We have been using groove for around 5 years and it has helped us lots in our day to day activities. They have bring in new great features like templates and flows that help the sales team do their job faster and better. What do you dislike? It would be great if the app was multilanguage since our users are spanish speakers and some of them don't know english Recommendations to others considering the product: It's a no brainer if you want to ...

I highly recommend this tool for sales reps!

What do you like best? I like that the tool syncs with Salesforce under the appropriate opportunity and contact What do you dislike? sometimes the sync with salesforce is slow What problems are you solving with the product? What benefits have you realized? it takes the reporting out of my hands and automates it

Greatest Product Ever

What do you like best? Where do I even start!? Flows, calendar syncing, Gmail integration! The list is endless! I use groove almost daily to increase efficiency in my workday. What do you dislike? There really isn't much to dislike. The platform is intuitive and there is always something new coming out that is very helpful. Selecting clients to put into a list/flow is the most time-consuming part, and there really isn't a way around that. In the early days, the UI was a little ...

Groove is a game changer!

What do you like best? 3 items stand out, the ability to know if someone has opened/clicked an email, the scheduler function and the fact that it auto-logs my task into Salesforce. What do you dislike? When sending the scheduler link, the title is a required field and I wish I could have a default title input. This is probably something I can do in settings, but I cannot figure it out. For me, the title has been the same because I am using it to remind the client in their ...

Great Customer Success Team

What do you like best? Groove meets the needs for most of the initiatives you're looking to achieve on the BDR front and Sales side. There's a lot of competition in this space so features are usually what sets the software apart and support. Groove's Customer Success team is the best I've seen from software vendors. When chatting with support I've always received a response in less tha 5 minutes. What do you dislike? At first we wanted more analytics and integrations with ...

Simply the Best Engagement Platform

What do you like best? Groove is easy to set up, easy to use, easy to configure, and is powerful. It uses your existing Salesforce data rather than syncing data between 2 databases, which DRAMATICALLY reduces sync errors / issues. If you're tired of having to troubleshoot your sync with other Sales Engagement platforms, you should definitely look at Groove. Their support and success teams are absolutely world-class. What do you dislike? I know this sounds cliche, but there's not ...

Groove Review

What do you like best? Using flow's to communicate better with customers. What do you dislike? I feel like its more focused on individual people vs accounts. What problems are you solving with the product? What benefits have you realized? Reaching a large group of people quickly.

Account Executive

What do you like best? Groove is the best that ever happened, it allows us to do our job effectively & efficiently. And to keep us AE employed, due to the Global Crises & our being closed we can work from home & service Real Estate Agents & Brokers to stay relevant & expand their business. Its easy to navigate. And update all programs at the same time. Example I can email a consumer on Gmail & Salesforce will be updated. What do you dislike? No complaints, If there is something ...

Such an easy tool to use - has increased my ability to connect

What do you like best? Groove has made it so easy for clients and potential clients to book times on my calendar to speak. Has increased my productivity and profitability. What do you dislike? I don't have a least helpful - it's all been great! What problems are you solving with the product? What benefits have you realized? My business is solving the problem of booking meetings at times that work for both parties. Has increased my production by setting up the meeting vs. ...