Groove Reviews in April 2025: User Ratings, Pros & Cons

New User

What do you like best? Bringing calls and emails together for visibility of sales motions What do you dislike? Early user - not much yet to dislike. I am concerned with how to use it as a manager - Recommendations to others considering the product: Bringing your sales motion together! Accelerating growth. What problems are you solving with the product? What benefits have you realized? Understanding the sales cycle also learning key phrases or messages that ...

Groove review

What do you like best? This's a great platform - I love you do your work based on process/sequence. Other platforms show just all upcoming things with no flow/sequences, which provides an extremely irregular day coverage. I truly like the location of the cut outs. What do you dislike? There is absolutely nothing I cannot say now. The newsletters had been extremely useful when I noticed about the brand new feature in Groove. Recommendations to others considering the product: ...

Efficient tool to contact clients in bulk and at the same time in a personalised way

What do you like best? Easy to use, my team quickly engaged with the tool, you can apply it for multiple activities during our Client Success Job. We are more efficient when contacting clients that are at the same stage of the funnel, we can just launch a flow for them, and follow up later. Appointment scheduling is now like magic, very easy for clients to book time with us. What do you dislike? Well, you always want more of the tools we use. What problems are you solving ...

Pretty nice tool, particularly to monitor engagement. Need to learn more to get the full experience

What do you like best? The way you can monitor open rate is definitely the feature I use most What do you dislike? Managing flows can seem complicated but I think I just need to learn more about how to utilize them What problems are you solving with the product? What benefits have you realized? Flows can save me time when sending mass emails - The visibility it provides is also huge

Great easy-to-use email tool for customer-facing teams

What do you like best? I love how user-friendly and easy it is to use. It's such an easy way to create on-the-fly campaigns that you can tailor via the SFDC integration. The gmail integration is also a huge help What do you dislike? It would be nice to organize flows into folders- it can be tedious scrolling through all active flows when you have quite a few in use Recommendations to others considering the product: Great tool for lightweight, easy to ship email campaigns ...

Groove User Experience

What do you like best? I believe the Gmail and Salesforce integrations are the most beneficial features. Being able to track opens and clicks for particular emails, and using Groove dialer to call clients and prospects directly from Salesforce reports is a valuable workflow efficiency gain. Our team has used templates and flows, the latter to a lesser extent, though these features help individuals scale their work capacity and impact. What do you dislike? No particular ...

Groove is the go-to software for tracking down leads and decision makers

What do you like best? I like Groove's ability to make organized flows: scripts for emails and cold call reminders for each individual account. I pride myself as an organized SDR, and I owe a lot of that to the fact that Groove keeps me on track with the best email automation I've had the opportunity of using. I would even go as far to say that Groove was responsible for me being promoted into Sales. Joining a startup company in the market research space, I was one of a couple ...

Sales Intelligence

What do you like best? I like the display and way you can organise your flows by making a big volume of leads easy to manage What do you dislike? Groove promotes sales people to email more than calling when calling is the most powerful tool Recommendations to others considering the product: Try not using long flows otherwise you will accumulate a lot of people and get tired to reach the end. Better to create short and effective flows. What problems are you solving ...

No more manual notificacions for your calendar, Groove is help to keep up with every follow up!

What do you like best? Creating specific Flows is incredible to help you target different customers and regions, add multiple contacts from Salesforce reports, or manually enter leads! You can also create templates to use in groove flows or directly in your email! This is my favorite part as it saves me tremendous time to follow up via email with my customers. What do you dislike? Not much! The tools are awesome and you can sync them with your most-used systems like Salesforce, ...

it saves time

What do you like best? We would like analyzing group as well as specific emails & subscriber stacks based on message volume, discoveries, replies and clicks. This info is quite helpful for product sales, customer results, IM control and performance measurement. We love to share email guides as well as threads to immediately send emails to folks added to a thread. What do you dislike? The method of configuring customized responses as well as email guides was a little tedious, I ...