Grade.us Reviews in April 2025: User Ratings, Pros & Cons

Grade.Us helps us to become top-rated providers

PROS & CONS What are the best aspects of this product? Grade.us helps me to increase the response rate via email drip campaigns to request reviews from my customers. I am able to add hundreds customers to the system and the emails are divided to a few days, this is really helpful because I won’t get bunch of reviews at once. What aspects are problematic or could work better? I don’t have dislikes for this product. Just, I find that some review sites are not being added to the system ...

Amazing customer service & simple to use software

What do you like best? The customer service team is top notch and the software is so simple to learn. What do you dislike? There's very little (if anything) to dislike about Grade.us. What problems are you solving with the product? What benefits have you realized? Helping my clients get reviews in a streamlined fashion. Grade.us makes it easy for happy customers to sing my clients' praises and for frustrated customers to communicate their honest feedback. We've collected ...

An absolutely wonderful solution

What do you like best? Easy to use and highly effective way to solicit feedback and ask customers to submit online reviews. What do you dislike? I cannot think of anything! I really love the software and the fantastic customer service. What problems are you solving with the product? What benefits have you realized? Grade.us is an easy way to ask your customers to share positive and negative feedback - and to ask happy customers to write a Google review or a review on pretty ...

Our Clients Love Reputation Loop!

What do you like best? These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well. What do you dislike? We are excited about their upcoming new product roll out. What problems are you solving with the product? What benefits have you realized? Encouraging our client's patients to give their feedback on their medical experience. This makes the patient feels valued as well as knowing if they have any issues.

Awesome solution for managing online reviews

PROS & CONS What are the best aspects of this product? Grade.Us system provides support for multiple profiles and clients. It offers nurturing email streams for review, depending upon the recipients’ responses and when to end them. I receive an email notification whenever I get new reviews. It has filters to avoid the unfavorable reviews and automatic sharing option to Facebook and Twitter. It has great reporting options and helpful technical support. What aspects are problematic or ...

RL is good software for your agency

What do you like best? I like that it allows us to set it up and it automatically contacts customers What do you dislike? The interface is not very good. The explanations for many of the options are incomplete or incomprehensible. Recommendations to others considering the product: The price is great but the interface is very difficult to navigate What problems are you solving with the product? What benefits have you realized? Getting reviews for our clients on ...

I think every business and company needs this solution

PROS & CONS What are the best aspects of this product? The system is not demanding and intrusive. It offers importance and reminders for each customer through a series of only 3 drips. What aspects are problematic or could work better? I’d like to rate this product with 10, but I cannot figure out a way how to send my campaigns directly into inbox and not into spam folder. It would be great if the review manager can keep better log on my reviews, because I don’t think he does. ...

Grade.us is amazing. I checked out 5 review websites and they were the best value by far

What do you like best? So far it's only been 2 days and I've already got a feel for the simple dashboard and how easy it is to format review requests to send to clients. What do you dislike? I don't dislike anything so far. They seem to be on top of their game at Grade.us What problems are you solving with the product? What benefits have you realized? Saving time, Search Engine Optimization, more reviews and inherent credibility.

Great CS!

What do you like best? System is very user friendly and Kiyah is great! What do you dislike? It would be nice to have a "reactivate all inactive" feature and a master csv download option for all email recipients and sms recipients. What problems are you solving with the product? What benefits have you realized? Getting more reviews.

Excellent Product, Excellent Support

What do you like best? This product solves the reputation problems of so many of my customers and serves as a self-contained solution to boost positive reviews. It's easy to use and it works. What do you dislike? When I first got into the product I found there to be a little limitation in where I could not include a custom field and have that data dynamically inserted into emails soliciting reviews. The good news is, the team listened and helped me make the feature available for my ...