Grade.us Reviews in April 2025: User Ratings, Pros & Cons

Great technology for customer feedback

What do you like best? It helps us automate customer feedback and manage customer relationships. I like how easy it is to use and that it allows us to reach out to past customers for additional feedback. The reports are also helpful. It is linked with all the major review sites that we use like Yelp, Google+, and FourSquare. What do you dislike? It would be helpful to have more real-time support available to troubleshoot issues. What problems are you solving with the product? ...

Good software for online reputation management

What do you like best? I love how fast it can generate reviews. Reviews help everyones business. What do you dislike? Sometimes the customer service has be a long wait. Recommendations to others considering the product: Good place to start if your business is struggling with collecting online reviews. What problems are you solving with the product? What benefits have you realized? Really helping us with number and quality of reviews.

Very helpful for reputation management

What do you like best? The ability to drop tons of customers into the automated reviews sequence is great and efficient. Being able to suppress negative reviews but still see and respond to them makes for the perfect balance of gaining good reviews online while still rectifying bad experiences with customers and learning how to improve. What do you dislike? The email setup area is poorly designed. You cant even see the whole email at once. It's kinda confusing where in the email ...

The features that I loved best are now obsolete...

What do you like best? i really like the ease of setup for Grade.Us. We are a partner who white labels their ORM services, and setting up a new client is super quick -- I'm talking maybe 30 minutes. The widget is attractive, looks great on a website. I also love the review audit that we're able to conduct, and can feature a tool on our website as to where companies can check their own reviews. We've gotten a few leads from that! This is also where I would rave about their negative review ...

Great solution for review management

PROS & CONS What are the best aspects of this product? Grade.Us is very powerful system for collecting reviews for our customers. It is great solution because it can be done via email, it provides monitoring features, review streaming and even email delivery option. I love the fact that this program offers marketing and sales material to agencies to support the idea to prospect and clients. There you can find great branded landing pages and review audit tools so you can easily resell ...

I couldn't be more satisfied with this product

PROS & CONS What are the best aspects of this product? I am new to Grade.Us product, and I have to say that I am very satisfied with the platform and what we can manage in our company through this program. We have great experience with this program. Allows us to generate reviews to different sites and to manage the future ones. As an admin, I love the report feature, the reports I get are noticeable and detailed, I am able to send them to anyone without editing and adjusting. What ...

BEST SaaS and BEST Customer Support!

What do you like best? I love this software so much. It's easy to use and my clients have gotten great value from it. Every business needs 5-star reviews to gain more business. Grade.Us makes it easy to manage requesting reviews and also displaying your best reviews to potential clients in a beautiful funnel. Also, the support team was gracious and patient every step of the way during set up. What do you dislike? There is nothing to dislike. This SaaS and the team behind it is ...

great website to get reviews

What do you like best? easy to us set up works well, Affordable pricin( most of the complicated futures i don't really use) What do you dislike? if someone left you a review grade.us lets you know of it only a day later while my yext account lets me know right away What problems are you solving with the product? What benefits have you realized? we needed to build our reviews online so we started using grade us that brought us to date at least 1 reviews

Powerful soultion for review monitoring and managing

PROS & CONS What are the best aspects of this product? Grade.us has great set of features and affordable prices. It helps us to acquire reviews. It has autoresponder system so you can drip the review requests, I use the review invitation feature and printable invitation cards. All negative reviews are sent to the team first, thus, allows for the team to respond the review before it becomes public. Other good thing is that the system track more than 80 review sites and many social media ...

Grade.Us provides with great set of features and makes my work more easier

PROS & CONS What are the best aspects of this product? I have used other programs similar to Grade.Us and I found this tool to be more effective for my business. Its features are great and it is very easy to use. I found lot of flexibility in features and set-up options. The other good thing is that allows an integration with marketing on and offline. I can easily implement the widgets into the website. QR codes and printable business cards are great options for those who have high ...