Grade.us Reviews in April 2025: User Ratings, Pros & Cons

Great for Quick Wins!

What do you like best? Simple to set up and navigate. Packed with features to get honest customer feedback and leverage the good reviews into new content for website, social media, and sales collateral. What do you dislike? The price increase in 2019 was pretty steep. However, they will work with you one-on-one to negotiate a fair deal. They are not a "take it or leave it" type of company. What problems are you solving with the product? What benefits have you realized? ...

Grade.us Rocks!

What do you like best? There are many things that I love about Grade.us but my favorite is customer support provided. Afshaun is so helpful and incredibly friendly. What do you dislike? Sometimes functions and features do not perform correctly but when this happens, support is swift to correct. What problems are you solving with the product? What benefits have you realized? Problem is, most business owners do not have a clear path or idea about how to earn reviews. Grade.us' ...

Came from Rep Loop

What do you like best? We are a Reseller account, coming from Rep Loop. I like the simplicity of the dashboard and the easy integration. Valerie has helped us migrate over been wonderful. Change is inevitable , so we are all adjusting and getting to know Grade. Us. What do you dislike? I would like to see a microsite, if possible. What problems are you solving with the product? What benefits have you realized? Clients like the simplicity. Response from Garrett Sussman ...

Great software

What do you like best? The review stream with live reviews. and the support team What do you dislike? It's all good. I didn't dislike anything about it. Recommendations to others considering the product: Once you give it a shot you'll be so happy with all of the features. What problems are you solving with the product? What benefits have you realized? Showing our fresh reviews to everyone that is looking at our site. Response from Garrett Sussman of Grade.Us ...

Software is good; support is great!

What do you like best? If there is one thing that made our adoption of the Grade.US program so smooth and successful, it was the support provided by the company. There are tons of software companies, but, in my mind, they are distinguished by the live people behind the code. At Grade.US, the person I with whom I have spoken most often (by phone or chat) is a lady named Valarie. She could not have been more patient with my endless questions. I felt stupid sometimes, but she never made me ...

Grade.us has great features and they are always expanding these.

What do you like best? The best part about Grade.Us review software is that it helps segment positive and negative reviews and sends prompt notifications whenever you get a new review. It's super easy to go in and respond to customer reviews right away. All of the messaging can be easily customized to keep consistent with your brand. The platform is super easy to use as well. I also love being able to see how customers interact with the software so that we have the knowledge we need to ...

Great product

What do you like best? It really works well. Easy to use. Gets me the reviews that I need What do you dislike? Not as customizable as I would like. It is still great Recommendations to others considering the product: But it! What problems are you solving with the product? What benefits have you realized? I got a lot of reviews. Thanks

The Only Reputation Management Software That You'll Need

What do you like best? We're able to monitor all of our client's different reputation review sites and that's huge since we don't have to login to different platforms and they all aggregate into one place. What do you dislike? The platform could be a little bit more user friendly for multiple people trying to work on a single review. Follow ups are key so making the comments part more friendly would be good. Recommendations to others considering the product: Best reputation ...

Great system for small businesses

PROS & CONS What are the best aspects of this product? Online reviews are very beneficial for every type of business, it is very helpful for their branding and growth. I recommend Grade.Us whenever a client requests a software system and a real time streaming for reviews for its website. This product gains information from Google+, Yelp, Facebook and other networks that my customers use for leaving reviews. I am able to manage each set of reviews and provide my clients with Review.Us ...

We achieved great results by using Grade.Us

PROS & CONS What are the best aspects of this product? Grade.us helps us to easily get reviews for both us and our customers. We are allowed to choose what kind of reviews we want to publish before they go to the general public. When I started to use this program, I was very confused and overwhelmed and I asked one of their customer support representatives to help me understand the system. I have to say, that this guy was very patient, responsive and knowledgeable and helped me to ...