GoToMyPC Reviews in February 2025: User Ratings, Pros & Cons

Great way to work from home

What do you like best? What I like best is the ease of logging in fto my work computer and have my desktop accessible from any location I am at. Also being able to print at my job no matter how far I am from my job using just my cellular device. What do you dislike? I dislike that you are able to log somebody off with the click of a button without knowing who is currently logged in under the same computer and not being able to know who it was that logged you off. I wish that There ...

Great way to work from home

What do you like best? What I like best is the ease of logging in fto my work computer and have my desktop accessible from any location I am at. Also being able to print at my job no matter how far I am from my job using just my cellular device. What do you dislike? I dislike that you are able to log somebody off with the click of a button without knowing who is currently logged in under the same computer and not being able to know who it was that logged you off. I wish that There ...

Lost my whole company after 400% price increase gouge

What do you like best? It's a solid program and we've used it corporate-wide for about 6 years. Technically I have no issues with it. What do you dislike? The price gouge is puzzling - If they are finding people to pay almost $900 for the same (single seat that you can source for a fraction of that (sometimes free, then God bless them. I for one will not be one of those saps. Our entire company has canceled. Recommendations to others considering the product Find a cheaper solution. ...

How long will G2MPC last?

What do you like best? Easy to load and start using- allows access and is consistent What do you dislike? Screen slides are clunky- have to enlarge to full screen frequently to get buttons to work. Logs out quickly . If computer is off or had a reboot, at times shows unavailable and have to ask someone to go turn on again. Recommendations to others considering the product Make sure you have dedicated computer towers for remote employees- otherwise offices becomes unusable as ...

A must have for off-site IT tech

What do you like best? That our IT tech can log in from anywhere in the world, and anytime of the day and fix our issues. What do you dislike? None that I can think of. Have not used it that often personally. The boss and management have used it several times. Recommendations to others considering the product A much have for companies with off-site IT technichians What business problems are you solving with the product? What benefits have you realized? I cannot say how often this ...

Effective remote software

What do you like best? It allows me to work from home and from wherever I am I can access my PC and work items through it’s easy means of log on. What do you dislike? Depending on the amount of data you have saved on there, the software can freeze and run slow somefimes Recommendations to others considering the product Definitely recommend it! Easy way to work from home What business problems are you solving with the product? What benefits have you realized? Allows access to all ...

Excellent application for accessing data from an out of office location.

What do you like best? It is quick, fast and reasonably priced. What do you dislike? I cannot think of anything to dislike about this product. Recommendations to others considering the product This is a fantastic application for a smaller group instead of using a large Citrix program. What business problems are you solving with the product? What benefits have you realized? Offsite training, connecting to teams that are working out of the office. The benefits are shorter time ...

Good product until they tell you how much

What do you like best? Stable, easy to use program. Reasonably user friendly What do you dislike? I've been a customer of gotomypc.com for 7 years. I've been on a 4 pc plan for 5 of those 7 years at a plan rate of $297 per year, with auto renewal. The auto renewal this year came in at a cost of $919.68 per year. That is a two thousand percent increase. Calling them resulted in the same 40% discount mentioned by another reviewer. Even with the discount, that was still more than double ...

Not good

What do you like best? It works fine but I have major issues with the account cancellation. What do you dislike? There is no way to cancel your subscription on line and you have to call customer service. I thought I canceled my service and it took a few months for me to realize they were still charging me. I called again and canceled. They would not give me a refund. I would think they would be able to see I did not use the service once during that time. I hate loosing money!!!!!!! ...

When you try to cancel, they will charge you double

What do you like best? It worked fine for 3 years. During that time that I didn't know about Chrome Remote desktop, it served my purposes. What do you dislike? DON'T GO WITH GOTOMYPC!! After being with them for 3 years, I called in to cancel on Mar 22nd. They said that I would be cancelled at the end of the billing cycle, and that I would be emailed a confirmation email. I received an email on Mar 25 referencing case #07345827. Having dealt with them for 3 years, I assumed all was ...