GoTo Resolve Reviews in April 2025: User Ratings, Pros & Cons

"Excellent Remote Support Application"

What do you like best about GoTo Resolve (formerly GoToAssist)? It is one of the most secure application among other remote support applications. The layout of its features is straightforward and thus, easy to explain to the clients. What do you dislike about GoTo Resolve (formerly GoToAssist)? It has some issues with connection where at some destination machines, one needs to either update the software or install a new version to get connected to host machine. What problems is GoTo Resolve ...

"Customer review"

What do you like best about GoTo Resolve (formerly GoToAssist)? I'm always looking for alternative way to a remote desktop that is easier to use What do you dislike about GoTo Resolve (formerly GoToAssist)? No comment at the moment. Interface easy to use What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Ger an alternative way to do a remote access

"Excellent Remote Support Application"

What do you like best about GoTo Resolve (formerly GoToAssist)? It is one of the most secure application among other remote support applications. The layout of its features is straightforward and thus, easy to explain to the clients. What do you dislike about GoTo Resolve (formerly GoToAssist)? It has some issues with connection where at some destination machines, one needs to either update the software or install a new version to get connected to host machine. What problems is GoTo Resolve ...

"It's a best remote desktop and It support software"

What do you like best about GoTo Resolve (formerly GoToAssist)? It's easy to connect remotely, and tracking tickets is effortless What do you dislike about GoTo Resolve (formerly GoToAssist)? I don't see any issues with it. I would expect to have more features down the line. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? It allows us to connect remotely and resolve the user's system issues.

"Review of Remote Systems Support"

What do you like best about GoTo Resolve (formerly GoToAssist)? I enjoy the fact that I can go to this website to help me navigate any new remote software. Any question or challenge I might have, Go To Resolve will help me or teach me how to use this. What do you dislike about GoTo Resolve (formerly GoToAssist)? The main downside is not having all availability of new software in my field. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? I was able ...

"Effortless tool to offer support"

What do you like best about GoTo Resolve (formerly GoToAssist)? What I like more about GoTo is that is it very easy to use. Basically it allows you to send a link to the customer and that's all. There is no need to log or download different tools to make it work. Due to the fact that it is effortless to use it with our external clients but lately, we are using it also whintin the company for a faster solution of everyday issues. What do you dislike about GoTo Resolve (formerly ...

"In this climate, this software is great for remote users"

What do you like best about GoTo Resolve (formerly GoToAssist)? That I can work from home and still perform actions on a users computers as if I was standing at their desk. A common problem for users is not to be able to install the software they need to perform their job and with this software I can access their laptop and provide the administrator credentials to do the install without having to risk security. What do you dislike about GoTo Resolve (formerly GoToAssist)? If the users ...

"GoToResolve, an excellent tool for remote support!"

What do you like best about GoTo Resolve (formerly GoToAssist)? GoToResolve is an easy-to-use tool for remote support. The program allows quick connection times and a valuable tool to allow screen sharing and remote control. What do you dislike about GoTo Resolve (formerly GoToAssist)? There are more steps involved in getting connected than there needs to be, but they steps are easy. The multiple steps do make GoToResolve more secure, but some could be encapsulated better and still maintain ...

"One of the Best Apps for Technical and client Support."

What do you like best about GoTo Resolve (formerly GoToAssist)? Using it for the last couple of months on a daily basis to provide technical and nontechnical support to different teams on the basis of their requirement. It is very simple to use; just send the link to anyone by Mail to whom you want to connect or you want to access their system, and after that, you can easily access their system and resolve their problem; it also has more functionality also, it is available with community or ...

"One of the Best Apps for Technical and client Support."

What do you like best about GoTo Resolve (formerly GoToAssist)? Using it for the last couple of months on a daily basis to provide technical and nontechnical support to different teams on the basis of their requirement. It is very simple to use; just send the link to anyone by Mail to whom you want to connect or you want to access their system, and after that, you can easily access their system and resolve their problem; it also has more functionality also, it is available with community or ...