GoSquared Reviews in April 2025: User Ratings, Pros & Cons

A Great Analytical Tool!

What do you like best? Maintain a great relationship with your customers with the live chat feature. It is very easy to use and search for customer data. What do you dislike? I think the software is excellent but the pricing is high. I would also like to see more updates as well. Recommendations to others considering the product Try it, you won't regret it! What business problems are you solving with the product? What benefits have you realized? We track visitors to our sites ...

Versatile and innovative tool

What do you like best? It is a simple, integrated and versatile service. Provides tools to know more about your customers. The user interface is friendly and easy to use. It provides statistics and trends in real time which is key to build solid relationships with our customers. What do you dislike? It is a service with a friendly customer support, I have no complaints about this software. Recommendations to others considering the product It is a flexible and easy to use ...

Powerful and efficient analytical tools

What do you like best? I really like the option of being able to setup analytics with no code. It's already simple enough to jump right in and get to work. What do you dislike? Not much. I'm discovering new things about it with each use but it's pretty straightforward and easy to understand and implement. Recommendations to others considering the product Helpful for analytic evaluation in a nearly profound way. Makes targeting for ads much more effective. What business problems are ...

GoSquared Rocks

What do you like best? I currently use GoSquared for my personal website analytics tool. The features I find most useful are the email reports I receive. I also like that I can use the visual graphs to break down traffic by day/week/month. The interface is very user-friendly and the modules are easy to move around per my needs. What do you dislike? The eCommerce is a very expensive option. That should be included in the $240 yearly paid subscription. That's already a lot of money. ...

I love it!

What do you like best? This software provides real-time website analytics and it's something that I love. We are able to understand more and get more detailed information. It is really easy to set up and use and the customer service is always nice. What do you dislike? I think pricing can get way too high, but overall it's a good software and I can't think about something I dislike. Recommendations to others considering the product It's one of the best softwares my company has tried ...

Good analytics resource

What do you like best? GoSquared has allowed us to fully understand our marketing efforts from countless sources. Being in real time, it also allows us to immediately respond to increased activity on our site and invest more hands in the deck with support requests. Honestly, I'm not sure what we would have done without it. What do you dislike? It is not possible to easily track users who are not JavaScript users. I know that the data will be extremely inaccurate with tracking them ...

Do not miss a single customer

What do you like best? You can answer visitors' questions in live chat, this will allow you to always have a connection with customers. The program shows the number of visitors in real time. It is also possible to see all customer data and their contacts on one page. You can quickly view all the information about the customers. It is possible to quickly sort out the clients you need and send them a message or a proposal. Excellent opportunities for analytics. You always have all the ...

Very useful for everyone.

What do you like best? I can make a simple report on our website productivity. Also, it is a great to have an email report every day. I'm glad that a working dashboard very understandable whole team. Better option to increase our business. What do you dislike? I have to say that all working tools are work well. In the live chat never had a disconnect. Generally, the product is really powerful and will be always ready to assist you. Recommendations to others considering the product ...

Keep your customers around you.

What do you like best? It is wonderful to use live chat. I have big opportunity to convert visitors into clients. The better way that I can message my visitors and clients is faster and nature than speaking through email. I have the ability automatically collect all the information on my contacts and customers jointly in one place. What do you dislike? I don't see any bad problems with that software which can harm my work. More important that I see a productive work in our group. The ...

Great to have everything in real time.Good solution for a live chat.

What do you like best? Work becomes more interesting.It is good to use live chat. Helps a lot to make more clients. As I can cooperate and answer very fast. Also, I like to work on feedback which I got from customers. What do you dislike? I like that I have a chance to work more comfortable. Great that I have a good quality of connection which is really good to work online. The live chat is working well. Recommendations to others considering the product The software is nice.Working ...