Google Workspace Reviews in January 2025: User Ratings, Pros & Cons

Extremely Pathetic customer Support I…

Extremely Pathetic customer Support I have been facing an issue for several days and no body know the reason every agents keep telling me new story and still they didn't resolved my issue

Don't do it

Don't do it. If you run into any problems, customer service is useless. I've now spent countless hours with customer service over the past two months with no resolution. My storage usage jumped from under 30 gigs to over 120 gigs over night and I'm now unable to access my gmail, unable to edit my files and also unable to create any new files, even google docs.

Worst customer service service useless and incompetent

Beyond rubbish I had a charge back as they never sorted my account and holding me to ransom or freeze my account the same one they are unable to sort the issue ms should be stripped apart as they are using there position to take advantage of.

Absolutely shocking avoid no customer…

Absolutely shocking avoid no customer service or help was going to use workspace but went to another company as they was no help at all can’t talk to anyone total waste of time discussing

Ridiculous customer service!

Ridiculous customer service! My Google workspace business account has been suspended due to unknown reasons for almost 30 days now. The support has been ridiculous so far. They haven't provided any information why it has happened and why is it taking so long to recover? I am unable to login to my account and had to shift to a different email provider due to the huge loss of communication and client frustration that I had to endure. Case #: 48084918

The most complex cancellation service

The most complex cancellation service. I opened another google workspace account, the old one became in active. Cancellation is an absolute maze. I ended up paying a subscription for 12 months, assuming this was now inactive. When I realised I spend 2 half days trying to cancel it. Finally I did. They kept taking payments. My bank couldn’t do it as there was no direct debit, just an ongoing payment. I complained, they insisted I sign up again, a free trial, they couldn’t talk to me about a ...

Google g suit been taking money from my…

Google g suit been taking money from my account on monthly basis I can’t get hold of anyone as every time I call it’s asking me for PIN number which I don’t have nor I have account with Google g suit. This frustrating as I don’t have an account with g suit and I can’t cancel as every time I call the support line it’s asking for pin pr I won’t go forward to speak to anyone. Can someone get back to me as this not fair I can’t get hold of anyone I don’t have no account details or pin ans ...

I wish i had checked reviews on here…

I wish i had checked reviews on here before signing on.... what a bunch of CRIMINALS, UTTERLY DESPICABLE - YUK. YOU DO NOT PASS AS HUMANS, YOU ARE MONEY WORSHIPPING FREAKS

I had workspace

I had workspace - got bills only, no service to trust. Inpossible to get help. Chaos help system, not possible for user. I had an Google domain, was not possible with google to connect googleSites!! 3 month no help. And I saw the questions I had send from 4 years before also no answer!

Horrible customer service.

Horrible customer service. Trying to find out details about archived google workspace and they keep pushing the case to a new individual. This is the fourth person i am talking to and they are asking me the same questions as the first guy.