Goody

A must have!!

What do you like best? This is a great system to have for growing your business, we have been with them for many years and both customers and store owners who have embraced this system have had great success. Simply to use for customers and great back up service for the Goody team. What do you dislike? That we don't use it to its full potential due our team not making it a priority Recommendations to others considering the product: This is a fantastic loyalty system to use with ...

Simple and user friendly

What do you like best? The Goody system is an easy way to modernise loyalty systems for businesses that do not have a fully integrated system. Fast support and more customer cards arrive quickly What do you dislike? Honestly don't have anything to dislike in regards to all aspects What problems are you solving with the product? What benefits have you realized? Modernising card based loyalty system, targetted marketing opportunities

Good loyalty program

What do you like best? It is quite simple to use. Both on tablet and app. What do you dislike? customers misusing the program. They get points in the name of checking points. What problems are you solving with the product? What benefits have you realized? Many instore loyalty programs can be merged into one goody program.

It is a good tool for managing customer loyalty

What do you like best? Very good support structure and new features are constantly being introduced What do you dislike? There should be some freequent trainings for new staff to help them learn the tool Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Customer loyalty and reward

Great program

What do you like best? Collecting data and ease of use. Easy to train staff. What do you dislike? The touch screens go off brightness to quickly and are hard to get bright again Recommendations to others considering the product: Definitely worth trailing What problems are you solving with the product? What benefits have you realized? No problems yet. Data base

Great app - a few hiccups

What do you like best? Love the interface on the ipads, looks sharp and professional. Like that all the customer information is collected for analysis and is accessible. Easy to use for customers What do you dislike? Lack of communication when systems are going to be down, website can be hard to use - not always doing what we need it to. Recommendations to others considering the product: Use the support team to solve any issues What problems are you solving with the product? ...

Positive experiences, great customer and client support team.

What do you like best? Great customer and client support team. Always reply quickly to questions and are able to help with technical support. What do you dislike? Sometimes the system is a little restricting to specific things we want to do. What problems are you solving with the product? What benefits have you realized? Ability to contact and send offers to our customers. Reward our VIP's and regulars.

Easy to use but not integrated with POS well enough to allow for anything other than a discount

What do you like best? The simple layout and easy to use screen is good. What do you dislike? Often the tablets don't work or freeze. What problems are you solving with the product? What benefits have you realized? Has allowed to track repeat spend for loyal guests.

as a company using goody, we found it ok but mainly time consuming at the till.

What do you like best? I can see it is good for customers, but more often than we like we have people complaining or just unaware of how the app works or how to redeem their free coffee/food so needing a staff member time to do it for them. Not the efficient way we like to work- this holds up our busy cafe line. would be good for small businesses with more time. What do you dislike? Found people getting very frustrated and relying on using goody if the app was down it caused mayhem. ...