Goody Reviews in April 2025: User Ratings, Pros & Cons

Absolutely Amazing!

What do you like best? The website is extremely easy to navigate, especially when customers are wanting help. The staff are helpful when there are any questions as well as delivery being organised easily. Goody is a great platform that is easily spread across multiple venues. What do you dislike? Nothing that I have noticed yet, especially on the admin side. What problems are you solving with the product? What benefits have you realized? Only problem is that we haven't ...

A brilliant Loyalty program

What do you like best? It is easy to use and the Goody staff ( Rory and Shanaya) are brilliant at helping when needed, What do you dislike? Nothing really. The website crashed once when i was in th middle of adding double points but was fixed the same day and i could start using it again Recommendations to others considering the product: Have the training once you know and understand what Goody is capable of doing it is easy to use. What problems are you solving with the ...

New to Goody

What do you like best? I like how easy it was to set up. I liked the support I have received when I have questions or my staff need help. My staff have started reporting that Goody is working a lot better than the old Eftplus system and they believe it is responsible for getting customers returning quicker than they usually would. I like that I can send incentives if the customer hasn't visited for a certain period of time. What do you dislike? Not much. Ideally Goody would not ...

Positive experiences, great customer and client support team.

What do you like best? Great customer and client support team. Always reply quickly to questions and are able to help with technical support. What do you dislike? Sometimes the system is a little restricting to specific things we want to do. What problems are you solving with the product? What benefits have you realized? Ability to contact and send offers to our customers. Reward our VIP's and regulars.

Great program

What do you like best? Collecting data and ease of use. Easy to train staff. What do you dislike? The touch screens go off brightness to quickly and are hard to get bright again Recommendations to others considering the product: Definitely worth trailing What problems are you solving with the product? What benefits have you realized? No problems yet. Data base

A must have!!

What do you like best? This is a great system to have for growing your business, we have been with them for many years and both customers and store owners who have embraced this system have had great success. Simply to use for customers and great back up service for the Goody team. What do you dislike? That we don't use it to its full potential due our team not making it a priority Recommendations to others considering the product: This is a fantastic loyalty system to use with ...

Simple & Effective

What do you like best? I love how Goody is multifaceted. It's not just a straight out loyalty system as it provides useful marketing tools, customer insight and is very easy to use for the end user. It's a brilliant resource and cost effective too. What do you dislike? There is nothing to specifically dislike about Goody. Recommendations to others considering the product: A great option What problems are you solving with the product? What benefits have you realized? We're ...

feedback

What do you like best? loyalty and repeat customers customers like vouchers you send i like the feedback reports What do you dislike? Time it takes to add points Not directly linked or intergrated to toniq pharmacy system. could be better way for customers to be aware of our facebook and website by inviting them to have a look at both when you communicate with customers and send vouchers more advertising of business using goody cards in districts eg on google and ...

Shanaya is amazing!!!

What do you like best? Seriously, Shanaya is amazing. She represents your company extremely well. She is efficient, always able to help me when I need her to, I order goody products and always receive them in good time. She is friendly and always goes out of her way to help me. What do you dislike? Nothing, Shanaya is amazing.I'm not sure about the price information below as I only deal with basic goody things with Shanaya as opposed to marketing Recommendations to others ...