Gamify loyalty for increased conversions and enduring relationships.
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Goody offers custom pricing plan
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Showing 11-20 out of 29
UI
User in Food & Beverages
08/13/19
It is a good tool for managing customer loyalty
What do you like best? Very good support structure and new features are constantly being introduced What do you dislike? There should be some freequent trainings for new staff to help them learn the tool Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Customer loyalty and reward
AI
Administrator in Hospitality
08/13/19
as a company using goody, we found it ok but mainly time consuming at the till.
What do you like best? I can see it is good for customers, but more often than we like we have people complaining or just unaware of how the app works or how to redeem their free coffee/food so needing a staff member time to do it for them. Not the efficient way we like to work- this holds up our busy cafe line. would be good for small businesses with more time. What do you dislike? Found people getting very frustrated and relying on using goody if the app was down it caused mayhem. ...
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TB
Thomas B
08/13/19
User Friendly Interface
What do you like best? The goody platform has enabled my independent small business to quickly establish a clean digital client database. The benefit is that I can efficiently communicate with clients, inform them of what's happening in our place and share with them some of our benefits and rewards. What do you dislike? I would be good to have an interface with my retail software. I use Toniq a pharmacy system, For transactional activity, PosBoss for cafe ordering (only) and timely ...
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UI
User in Hospitality
08/12/19
Easy to use but not integrated with POS well enough to allow for anything other than a discount
What do you like best? The simple layout and easy to use screen is good. What do you dislike? Often the tablets don't work or freeze. What problems are you solving with the product? What benefits have you realized? Has allowed to track repeat spend for loyal guests.
SS
Surinder S
08/12/19
It's a great platform
What do you like best? That you could get a free coffee after signing up and also you can use your points for free coffee's What do you dislike? If it could have a better support system 24/7 Recommendations to others considering the product: I think it's a great platform to interact more customers and bringing in more business What problems are you solving with the product? What benefits have you realized? Only thing i could think of is some customer can't get the email ...
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CC
Che C
08/12/19
Effective and Paperless
What do you like best? I find that goody is a perfect paperless loyalty system for my customers. Easy for young and old because of email logins people do not have to hang on to their card. What do you dislike? I'd like to have free access to the email database. I know it is available if I ask, but I'd like to be able to get the emails of certain groups. I'm more interested in offering regulars special benefits than bringing back people after six months of no visits. Recommendations ...
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UI
User in Automotive
08/08/19
Quick and eeficent service and easy to follow program
What do you like best? Goody has been Cooperative and efficient in the development What do you dislike? I do not have anything I dislike about Goody What problems are you solving with the product? What benefits have you realized? We have rolled out a rewards program for our service station network. It has been very successful
AI
Administrator in Cosmetics
08/07/19
Awesome
What do you like best? Goody is super simple, easy and user friendly. I love it and would highly recommend! What do you dislike? I haven't discovered any downsides to goody yet, so far have had a great experience. Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? Goody makes it easy for retailers to give their clients points - its a no hassle app!
UI
User in Health, Wellness and Fitness
08/07/19
easy as
What do you like best? easy to use and easy for customers via app What do you dislike? can’t track products sold ie email marketing not as targeted What problems are you solving with the product? What benefits have you realized? easy access to customer - loyalty
RP
Rebecca P
08/07/19
Amazing service!
What do you like best? I really like the customer care I have received, from Shanaya in particular. Always helpful and ready to assist with any issues I’ve had. What do you dislike? Dislike the billing’s done monthly instead of weekly. What problems are you solving with the product? What benefits have you realized? Client retention.
