Goody

Goody is very straight forward and easy for both internal and external customers to use

What do you like best? Goody is so easy to navigate for both the staff and customers and has an easy points system. What do you dislike? When the screens change over every now and then What problems are you solving with the product? What benefits have you realized? Huge benefit with getting repeat customers, stats and facts

Well connected, easy, quick and user friendly.

What do you like best? The platform is very user friendly and straight forward and I appreciate that there is a chat box as well so if I get stuck or need help I have someone there I can ask and who will respond immediately. What do you dislike? The glitches, codes not working, emails not going through to customers etc Recommendations to others considering the product: Great platform, straight forward, easy to use, would recommend. What problems are you solving with the ...

Your local

What do you like best? I really like the net promoter score and point system. Our guests say one of the reasons they come back is goody. What do you dislike? It’s very slow sometimes on the till, and nps doesn’t load on mobile. I wish the voucher redemption is also linked on the pos for less handling especially during peak times. What problems are you solving with the product? What benefits have you realized? Return visits Guests giving feedback Guests’ name

Awesome experience!

What do you like best? The most helpful thing about Goody was their customer service. I found Shanaya really helpful and super patient which was great when learning how to use Goody. What do you dislike? Not applicable, we found that it was perfect for what we needed as an organisation. Recommendations to others considering the product: None, I found their service easy to use What problems are you solving with the product? What benefits have you realized? As a business we ...

The best loyalty system

What do you like best? As a user, Goody card loyalty systemt is acceptable in so many outlets without carrying any extra card or key tag. Nowadays we love carrying and using our smart phone wherever we go and Goody card is on my mobile since day one. I also take the advantage of what other outlets offer in nearby businesses, it is called 2 birds with 1 stone. As a business owner, I can store customers details to promote other products or services, also we can notify them about our coming ...

This is great!

What do you like best? The Goody loyalty program has really been a game changer for our business. It has help grow our business profile exponentially as customers are eager to be part of such a great loyalty program! The system is easy to use for customers and staff alike. What do you dislike? On occasion the system have gone offline making it hard for customers to scan their cards but really this has only happened a handful of times so no biggy. Recommendations to others ...

User Friendly Interface

What do you like best? The goody platform has enabled my independent small business to quickly establish a clean digital client database. The benefit is that I can efficiently communicate with clients, inform them of what's happening in our place and share with them some of our benefits and rewards. What do you dislike? I would be good to have an interface with my retail software. I use Toniq a pharmacy system, For transactional activity, PosBoss for cafe ordering (only) and timely ...

It's a great platform

What do you like best? That you could get a free coffee after signing up and also you can use your points for free coffee's What do you dislike? If it could have a better support system 24/7 Recommendations to others considering the product: I think it's a great platform to interact more customers and bringing in more business What problems are you solving with the product? What benefits have you realized? Only thing i could think of is some customer can't get the email ...

Effective and Paperless

What do you like best? I find that goody is a perfect paperless loyalty system for my customers. Easy for young and old because of email logins people do not have to hang on to their card. What do you dislike? I'd like to have free access to the email database. I know it is available if I ask, but I'd like to be able to get the emails of certain groups. I'm more interested in offering regulars special benefits than bringing back people after six months of no visits. Recommendations ...

easy as

What do you like best? easy to use and easy for customers via app What do you dislike? can’t track products sold ie email marketing not as targeted What problems are you solving with the product? What benefits have you realized? easy access to customer - loyalty