GoodData

I am able to do every kind of charts and reports using good data

What do you like best? Create my own metrics and views to explore my data What do you dislike? Limit of fields that I can insert in a report What problems are you solving with the product? What benefits have you realized? Performance and high level KPIs

Awesome Product

What do you like best? The easy way of producing reports and the options. What do you dislike? the layout seems that it's not the latest. would be great if it looks friendly What problems are you solving with the product? What benefits have you realized? getting the summary and raw the raw data for the agents productivity

GoodData is robust and easy to use

What do you like best? Flexible reporting and insight framework. Easy to use, but has a depth that you can continually explore. GoodData has helped us create a very robust reporting program for our engineering and product team to work from. Very much appreciate ability to easily make new reports for product assessment. I am constantly making new reports for specific issues our team is addressing, and use those with key stakeholders to make sure they are informed and aware while ...

Fantastic Reporting Functionality

What do you like best? When GoodData came out, I was excited because the reporting options from before were complicated. The amount of predefined filters and reports made the use of the platform for reporting easier from the start. My experience with the user interface also added to my experience satisfaction because it was intuitive and formatted logically. What do you dislike? In a way, the amount of options are almost too much because it can do more than I know how! This will ...

A highly intutive product

What do you like best? It is super easy to use. Charts and other visual elements are easy to integrate. The layout for creating reports from scratch is super easy. Versioning of report is super handy - for whatever reason you want to rollback, it is as simple of selecting the last known good version and you are all set. What do you dislike? Nothing that I can think of. Everything looks and works flawless. What problems are you solving with the product? What benefits have you ...

Great metrification tool

What do you like best? of the facility to create reports graphics What do you dislike? of the difficulty to access the logic of a metric What problems are you solving with the product? What benefits have you realized? Gooddata helped me create support area analysis

very good and easy information

What do you like best? the way is easy to see and work with the information easy to see the overviews predicitions agents activitis are great too sla control, many activities are controlled GoodData is being used by specific parts of our organization because of the large size and high number of employees and departments. GoodData helps resolve a large number of issues You can cross reference data and create all desired reports. Excellent charts and drill down analysis ...

GD REVIEW

What do you like best? Upsides good data is very easy to use for someone that’s new to creating reports What do you dislike? It’s hard to report based off tags unless you create a custom metric Recommendations to others considering the product: N/a What problems are you solving with the product? What benefits have you realized? Identifying trends happening in my department

GoodData UsedThrough Zendesk

Great software for the analyst

What do you like best? That is very easy to build my reports and you can send to my coworkers all the data,you can also create your own metrics, it has helped me create more accurate reports. I can share my created reports and they can also modify my report, or on the contrary, leave it hidden from other users, I can label some reports as favorites and it allows me to expedite my daily reports, you can create dashbords from several reports by unifying the information, so the reports can ...