Gong Reviews in February 2025: User Ratings, Pros & Cons

"Precise and functional"

What do you like best about Gong? The annalytical part is very precise, it's easy to use and very intuitive What do you dislike about Gong? That I cannot download the recordings and the expiring date is maxed at 730 days What problems is Gong solving and how is that benefiting you? To review the speech and how the meeting went, it takes notes and is integrated with AI making allowing to ask questions to it

"Gong helps a lot in analyzing calls and getting missed information during the call"

What do you like best about Gong? Transcriptions, you can review a call even without audio. What do you dislike about Gong? might take a while to be able to learn all the features availiable within the app What problems is Gong solving and how is that benefiting you? Missed information during calls specially if the call takes too long and there is too much information to take note of.

"feedback"

What do you like best about Gong? Very helpful to our daily tasks and monitoring all the things that we need to improve. What do you dislike about Gong? Nothing to dislike here.It's very easy to use. What problems is Gong solving and how is that benefiting you? I can actively do call listening and be aware about the opportunities that we need to improve. It can also help us tracking the information in terms of taking down notes.

"feedback"

What do you like best about Gong? Very helpful to our daily tasks and monitoring all the things that we need to improve. What do you dislike about Gong? Nothing to dislike here.It's very easy to use. What problems is Gong solving and how is that benefiting you? I can actively do call listening and be aware about the opportunities that we need to improve. It can also help us tracking the information in terms of taking down notes.

"Ease of use"

What do you like best about Gong? ease of use. the best app out there. thank you What do you dislike about Gong? speech to text are not accurate at times What problems is Gong solving and how is that benefiting you? easily identify behaviors that need coaching

"The Best Out There"

What do you like best about Gong? Gong's platform is truly one of the greatest assets in our sales tech stack. Platform works as expected, with little to no issues, ever. What do you dislike about Gong? Occasional lengthy call recording processing times. What problems is Gong solving and how is that benefiting you? I primarily use Gong to review important sales demo notes / prospect asks / next steps / etc. Benefitting from an easy to use but still robust interface -- I typically don't ...

"Ease of use"

What do you like best about Gong? ease of use. the best app out there. thank you What do you dislike about Gong? speech to text are not accurate at times What problems is Gong solving and how is that benefiting you? easily identify behaviors that need coaching

"The Best Out There"

What do you like best about Gong? Gong's platform is truly one of the greatest assets in our sales tech stack. Platform works as expected, with little to no issues, ever. What do you dislike about Gong? Occasional lengthy call recording processing times. What problems is Gong solving and how is that benefiting you? I primarily use Gong to review important sales demo notes / prospect asks / next steps / etc. Benefitting from an easy to use but still robust interface -- I typically don't ...

"Seamless"

What do you like best about Gong? No note taking, I can focus on the conversation, gong does the work and then review later and get detailed notes. I can also share the conversation with other participants which is extremely helpful. What do you dislike about Gong? Transcript misses some details, but now I am being nit picky. What problems is Gong solving and how is that benefiting you? I think to moniter sales calls, determine what information is most helpful and also bring all sales staff ...

"A great tool for keeping track of meetings and calls!"

What do you like best about Gong? Gong is a tool that is easy to use with multiple functionalities. Gong's minutes of the meeting feature helps track all the action items from various stakeholders who attended the meeting. It also helps with an option to share the call recording to key stakeholders who may not have been able to attend the meeting. I use Gong every day at my job to record calls and send out MoMs. I haven't had the need to contact customer support at Gong yet, since it has ...