Gong Reviews in February 2025: User Ratings, Pros & Cons

"Gong has become my go-to business intelligence platform"

What do you like best about Gong? I love how I can gain visibility into which team members are talking to my accounts so I can get up to speed quickly. I also find the analytics that Gong provides on my deals to be really helpful. For example, through Gong I know that when I have 3 more more direct touch points I am more likely to close the deal. What do you dislike about Gong? There is so much to the platform that sometimes it gets too complex and hard to navigate around to get to my most ...

"Reliable, detailed and informative"

What do you like best about Gong? As a PM here is what i like the most: - Search filters for words and definitions. I use this on a weekly basis - Clear transcripts and timings in recordings. - Integrations with Slack for automations of certain topics to be posted to certain channels - Easy communications, commenting and mentions on internal company recordings - Detailed call briefs - Easy and convenient sharing options - A lot of analytics about every recording call (points of interest, ...

"GONG"

What do you like best about Gong? rewatching others work -note taker, being able to go back and review live notes -Being able t share specific part f videos and tagging them What do you dislike about Gong? There's not a really a part of Gong i don't like What problems is Gong solving and how is that benefiting you? Gong is solving training issues, easier to come at a new company and watch gong videos of others. It's like being able to attend meetigs anytime of your day.

"Great tool! Not only for recording calls, but for following up with clients/customers/leads as well!"

What do you like best about Gong? - That it records your meetings automatically - That is transcibes your meetings - That is categorizes conversations and allows you to track keywords - That it provides a breakdown of your conversation, via highlights, next steps and a summary using AI - That is has its own AI chat version within the application to ask questions about your meeting. i.e " Did xxx talk about yyy?" " Was topic xxx mentioned?" etc What do you dislike about Gong? I honestly ...

"GONG"

What do you like best about Gong? rewatching others work -note taker, being able to go back and review live notes -Being able t share specific part f videos and tagging them What do you dislike about Gong? There's not a really a part of Gong i don't like What problems is Gong solving and how is that benefiting you? Gong is solving training issues, easier to come at a new company and watch gong videos of others. It's like being able to attend meetigs anytime of your day.

"Great tool! Not only for recording calls, but for following up with clients/customers/leads as well!"

What do you like best about Gong? - That it records your meetings automatically - That is transcibes your meetings - That is categorizes conversations and allows you to track keywords - That it provides a breakdown of your conversation, via highlights, next steps and a summary using AI - That is has its own AI chat version within the application to ask questions about your meeting. i.e " Did xxx talk about yyy?" " Was topic xxx mentioned?" etc What do you dislike about Gong? I honestly ...

"Super easy to use, and great to help improve your skills."

What do you like best about Gong? I like how the user interface is very simple and easy. It gives you options to make customizatoin easy and fills the needs of your roles. What do you dislike about Gong? I wish there were more ways to customize the options of rating your calls and other stuff in that area. What problems is Gong solving and how is that benefiting you? Helping us review our calls. We are getting better calls as we review them.

"A Game Changer with Client Calls"

What do you like best about Gong? The call summaries, key points, and next steps/follow ups have truly changed the game when it comes to client calls. Even the beta features have been outstanding! It took very little time to learn, and I use it multiple times daily. What do you dislike about Gong? At this point, there is nothing right now that I have seen as a negative with gong. What problems is Gong solving and how is that benefiting you? With numerous calls daily, it is such a pain to ...

"A Game Changer with Client Calls"

What do you like best about Gong? The call summaries, key points, and next steps/follow ups have truly changed the game when it comes to client calls. Even the beta features have been outstanding! It took very little time to learn, and I use it multiple times daily. What do you dislike about Gong? At this point, there is nothing right now that I have seen as a negative with gong. What problems is Gong solving and how is that benefiting you? With numerous calls daily, it is such a pain to ...

"Gong is my choice"

What do you like best about Gong? I love the easy to navigate call Library and the metrics included in each call. The AI generated call summary is also helpful. Compared to a few other Logos that offer similar products, I've found myself preferring Gong each time I've used a competitor's product. The integrations to other systems is also a big plus! What do you dislike about Gong? Can't think of anything major at the moment. What problems is Gong solving and how is that benefiting you? Gong ...