Gong Reviews in February 2025: User Ratings, Pros & Cons

"Love this software- never forget a call again!"

What do you like best about Gong? Recently, one of my most loved features is the ability to give and request feedback from teammates. It's easy to share a call and they can leave their feedback with timestamps. This is great because it gives you the context of the feedback, allowing you to communicate your thoughts in a sussinct and easy way. What do you dislike about Gong? Sometimes the calls have a long delay before getting delivered to your inbox. Occasionally I send over call recording ...

"Simplify Your Life"

What do you like best about Gong? Gong makes building call libraries easy! When onboarding, this is beyond helpful. Before Gong I was doing this manually. With Gong, I can search on keywords, isolate snippets, and create scorecards to use in specific scenarios at specific times to capitalize on the area of focus or opportunity for any person on my team. It makes it easy to work with larger teams and scale teams as well. The alert emails tell you everything from missed opportunities, strong ...

"Gong review"

What do you like best about Gong? Help me to analize what can be done better on call. Continue doing the good things work on the opertunity areas. What do you dislike about Gong? It takes a long time for the calls to get updated What problems is Gong solving and how is that benefiting you? Lets me picth better to make the advertiser implement ion calls.

"Gong review"

What do you like best about Gong? Help me to analize what can be done better on call. Continue doing the good things work on the opertunity areas. What do you dislike about Gong? It takes a long time for the calls to get updated What problems is Gong solving and how is that benefiting you? Lets me picth better to make the advertiser implement ion calls.

"saviour"

What do you like best about Gong? Call recording, transcripts, and any comments shared on the chat are all recorded. What do you dislike about Gong? No downside. But can have a quicker sync with SFDC. What problems is Gong solving and how is that benefiting you? Notetaking, visibility on deals

"saviour"

What do you like best about Gong? Call recording, transcripts, and any comments shared on the chat are all recorded. What do you dislike about Gong? No downside. But can have a quicker sync with SFDC. What problems is Gong solving and how is that benefiting you? Notetaking, visibility on deals

"Insightful"

What do you like best about Gong? Improving Quality score and giving the quality approach to agencies and advertisers. Happy to use Gong. What do you dislike about Gong? SO far there is nothing as such which I dont like about Gong, But I would suggest to add more CSAT calls for all the markets What problems is Gong solving and how is that benefiting you? So far, Gong was so helpful to improve my way of consulting the advertisers and agencies, I have been using the Gong from 3 quarters and ...

"Getting back to vital parts of your call"

What do you like best about Gong? Gong has been super helpful in our introduction & discovery calls. I feel more confident taking calls as I know Gong will be there to capture everything - and help me through my pipeline through its tracker. What do you dislike about Gong? I can't say I have something to dislike about Gong. There was this one time that Gong kept on skipping my calls - but I got that sorted out quickly. It was a simple "Zoom Security" Issue. What problems is Gong solving and ...

"Onboarding & training simplified"

What do you like best about Gong? Super easy to use and great to have all previous recordings in one place. The analytics provided from those calls provide helpful insight as to how to improve and monitor performance What do you dislike about Gong? I can't think of any major problems with Gong. It can sometimes be hard to find the type of call your looking for if you don't know the account name or title of the call. This is really not serious though What problems is Gong solving and how is ...

"Insightful"

What do you like best about Gong? Improving Quality score and giving the quality approach to agencies and advertisers. Happy to use Gong. What do you dislike about Gong? SO far there is nothing as such which I dont like about Gong, But I would suggest to add more CSAT calls for all the markets What problems is Gong solving and how is that benefiting you? So far, Gong was so helpful to improve my way of consulting the advertisers and agencies, I have been using the Gong from 3 quarters and ...