GoCardless

Excellent customer service

Merson was super quick to respond and provide all the possible solutions for my issue. As a first-time user of GoCardless I have now peace of mind that my payments will be received on time.

Great automation for a start up at a great price

As a small tech start up, trackerhub needed a payment platform that gave us flexibility to collect monthly subscriptions easily or one off annual ‘upfront‘ subs. Also an ability to easily amend subs as new services are taken on. The clever API ensures our platform drafts an invoice for the client on the date of origination of the payment (just prior to collection) so really aids our operational automation and professionalism too.

Easy to use

It was simple to migrate our members to GoCardless. Ahmed gave prompt and helpful answers to my questions. The integration between GoCardless and SheepCRM is great. We previously ran a manual Direct Debit system that took a few weeks to setup new Direct Debits. Now it takes less than 2 minutes!

Go an issue with payments not arriving…

Go an issue with payments not arriving to the company bank so jumped on a called with Wasiq, their support agent He was friendly, patient and very useful on resolving my issue Five star from my end :)

Great customer service

Great customer service! Really helpful. Solved my problem really quickly.

"Highly recommend GoCardless to automate your business"

What do you like best about GoCardless? Subscription Payments and integration with our Backend system to take client payments via Dorect Debit What do you dislike about GoCardless? When a payment fails, I don’t this it automatically retrys. Would be good if GoCardless could also take card payments like stripe but maybe fundamentally moving away from their business model. Recommendations to others considering GoCardless: Get signed up! Transaction fees are capped at £2 so it’s the cheapest ...

"Stop using PayPal for invoicing. Use GoCardless."

What do you like best about GoCardless? Low fees (much lower than PayPal). Easy to automate. What do you dislike about GoCardless? For some clients, setting up the 1st time can be confusing. What problems is GoCardless solving and how is that benefiting you? I can invoice correctly using Xero and GoCardless with fewer fees and without having my money held for no reason (PayPal).

"fee collection"

What do you like best about GoCardless? the ease of use for setting up direct debits What do you dislike about GoCardless? the client side when finding customer if a customer does not set up fully it can be hard to locate them What problems is GoCardless solving and how is that benefiting you? collecting mothly student fees

"If direct debits suit your customer base, this is a great tool"

What do you like best about GoCardless? Simple way to keep track of customer payments from their bank accounts. Fees are much better than CC fees What do you dislike about GoCardless? Nothing really, it works out of the box and the company is helpful and efficient What problems is GoCardless solving and how is that benefiting you? Proactively setting up bank account debits rather than worrying about the customer doing it

"Integrates well with other platforms"

What do you like best about GoCardless? Easy to use. Good customer service. Integrates well with other platforms. Good reporting. Used it for years never had any problems. Cheaper than other products. What do you dislike about GoCardless? Being DD it takes longer than other platforms to receive money. What problems is GoCardless solving and how is that benefiting you? Recurring payments no longer have to do manual payments. Can see who has paid and who has not. Time to sort out other things ...