GoCardless

Very Helpful Support Team Member

Had an issue and query with a client who had paid an invoice through Gocardless and also by bank transfer. Adolfs in the Gocardless support team was very helpful in checking all the information and customer record and advising me on the process for setting up a refund

Resolved in minutes and great attitude

I had an issue with my Gocardless account. I spoke with Adolfs, he was supper nice, polite and patient. He resolved my issue straight away.

I had over 120 happy customers

I had over 120 regular customers to transfer and it's been a fairly straightforward process. No fees for 90 days, which was a great incentive, plus we've picked up an extra 30 days free since then. I have learned how to set up bulk payment requests for tickets and merchandise and with new customers I can send them a link to join the appropriate monthly subscription directly, so it's becoming more automated. Saving a fortune on our previous subscription site fees

Very pleased with the service so far

Very pleased with the service so far. Easy to sign up, the system is easy to use and the support has been timely and very helpful.

Simple to understand system

Simple to understand system and very easy to use and set up payments on.

Great support, great platform

Great support: friendly, understanding and patient. Great platform to set-up Direct Debits for my clients' subscription payments and receive pay-outs seamlessly. So far all good, I'm very happy with the platform and service!

Back office support is great

Very happy with the user friendly system. Had a problem with a missing reconciliation (my own fault) Emailed the helpline and they sorted everything straight away. Great back up support

Good service and competitive.

Good service and competitive. Gocardless is easy to use and easy to contact when needed. I really recommand this solution for people who sell online training.

Always great service

Always great service. Quick response. Helpful and friendly. Would certainly recommend to anyone think of moving to GoCardless.

Simple and convenient for our customers…

Simple and convenient for our customers at a fair price to us.