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TA
Tobias Angehrn
05/21/24
PSD2 Nordigen - a nightmare after the acquisition
Referring to their open banking product (ex Nordigen, acquired in 2022). What was once a great product with excellent and very helpful customer support has become an absolute nightmare. Customer "Support" is closing tickets before even bothering to look at them. If you are looking for a PSD2 service provider, I highly recommend go look somewhere else.
GW
Gordon Wheelock
05/14/24
Exceptional customer service
Exceptional customer service! Polite, patient and diligent! I recommend GoCardless!
JB
Juno Bytes
05/03/24
Easy to implement
Love this company, easy to implement in my accounting system. Love it.
R
Rachel
04/30/24
Great experience
Great experience with getting set up, and seamless integration with QuickBooks. Am very glad I opted to use GoCardless for collecting client receipts.
AB
Alina Belousova
04/29/24
Always great customer service
Always great customer service. Even when I face challenges with the system they always offer a workable solution. I like that I don't receive generic responses, but that they're tailored to my specific needs. I like that the team is following up with me to make sure I don't forget to take action and that they are keen on resolving the issue. Thank you, GoCardless Customer Service team!
PH
Paul Hughes
04/29/24
Would definetely recommend GoCardless
Been with Gocardless years and taken a total of nearly 7000 payments with out any issues what so ever. would highly reckomend this for business owners. customer services is very easy to get in touch with and very pleasant. If i have had any minor query this has been dealt with straight away
A
Ash
04/22/24
Very good service
Very good service, fast payout, easy to use system.. congratulations on the good work 💪
KC
Kevin Cox
04/20/24
Recommended
Reliable service. Great support.
N
Nik
04/12/24
bank account data dept. is pretty neat
Bank account data (former nordigen.com acquired by gocardless) does a great job with issues, that, unfortunately, occur in bank connections zoo. Were literally pinging the support ticket in some interval while awaiting answer from bank authorities; something fixable on their side seems to be fixed in days.
MM
Mumbles Music Tuition
04/12/24
Using GoCardless
A simple platform and interface enabling quick reference checks and clear data
