GoCanvas Reviews in April 2025: User Ratings, Pros & Cons

Great app for collecting and reporting information from remote employees

What do you like best? The flexibility of designing apps and forms along with the API integration abilities makes if a perfect fit for out desire to eliminate paper and commitment to a single point of entry for data. The support teams is available as needed and they are constantly adding new features. What do you dislike? There are some limitations that cause issues such as formatting apps specifically for tables, relatively few options for creating and formatting PDFs, and somewhat ...

Great app - with a few minor issues

What do you like best? This makes it easy for field technicians to get paperwork in immediately without the hassle of keeping up with a bunch of paperwork. This is also great for our customers to immediately get their work orders. Overall, very simple user interface, clean design. What do you dislike? Sometimes there are issues with submitting and submissions can be ruined when in a bad service area, creating duplicate work. This creates frustration for our users but issues are ...

Reduce and Find Errors Easily

What do you like best? Pictures, GPS and ability to have conditional fields. Apps work great on portable devices like smart phones. Data can be collected and monitored near real time. Ability to group and dispatch jobs too certain employees or employee. Files are time stamped. Monitoring of job completion. Ability to upload and update reference data easily. Editing app as required after publishing very easily. What do you dislike? No if or statements. Reference file upload limitation, ...

Canvas customer service and app has provided a very good experience.

What do you like best? Customer service was excellent. The implementation was very easy. What do you dislike? There's not much I dislike. Sometimes the app has a glitch. What problems are you solving with the product? What benefits have you realized? Using the Canvas Business App has eliminated paper timesheets and we receive the timesheets in a much more timely manner.

Intuitive, easy to use and reliable

What do you like best? We have implemented several canvas apps across our department allowing us to accurately capture data and produce reports where previously this information would be lost to all. Canvas's API has allowed us to push notification information to users quickly and reliably. What do you dislike? When creating new forms it would be helpful to be able to copy multiple fields in one go rather then copy each field individually. What problems are you solving with the ...

Smart, Saavy, Scalable

What do you like best? I love the flexibility of Canvas. The dependencies that it allows you to build into your forms/apps is perfect for our business. It allows us to create content-rich forms that are focused on ease of use. Scalability is another amazing facet of Canvas. We started with a handful of users and are now close to 100 - adding new users and assigning them apps/forms is simple and intuitive. What do you dislike? There is no such thing as a silver bullet. But even with ...

Too expensive to add users

What do you like best? Helps keep track of job information for construction sites. What do you dislike? Cost to add a user to allow access to apps within a paid account is too high. Need to add a user to have access to an app and the cost is very high to do that which lowers the productivity. What problems are you solving with the product? What benefits have you realized? Helps keep track of each job which is very helpful. However, the cost to add someone onto an account to use ...

Game Changer

What do you like best? So easy to use, from start to finish. Programming new apps, setting up all the parameters, end-user experience. What do you dislike? It could use a preview, prior to signature. We create a document for a customer, and ask them to sign, but they don't see the result or form before signing. Also, pretty dang expensive if your user base is large. Recommendations to others considering the product: It is addicting if you enjoy programming. You learn a new ...

Convenient, easy to use

What do you like best? Ability to see the results of our work from the field, ask questions, and gather signatures to provide accountability for our work to our customers. What do you dislike? Unable to have reporters edit previous versions of Apps once changes have been made. Crashing and compatibility issues with some phones. What problems are you solving with the product? What benefits have you realized? Eliminating the need for paper sign-offs and surveys as well as reducing ...

The benefits of Canvas

What do you like best? App is extremely easy to navigate and the support system that Canvas provides is exceptional. What do you dislike? Some forms are a little difficult to create. What problems are you solving with the product? What benefits have you realized? Collecting data from remote users and ensuring work is being performed.