Gmelius Reviews in June 2025: User Ratings, Pros & Cons

Great email collaboration tool

What do you like best? I like the ease of use in the navigation and finding the actions I need to take. What do you dislike? I dislike moments where my email preview isn't formatted properly, more of an issue when I copy/paste on my end. Recommendations to others considering the product: Make sure you learn from the tutorials to make the most of the platform. What problems are you solving with the product? What benefits have you realized? With GMelius we need a ...

Gemlius has helped my team 100%

What do you like best? Being able to organize incoming emails to specific team members has helped us make our process more efficient. It also helps us that no emails go unanswered. The ticketing system is great because we can assign the client's question to the department that has the best answer for them. Being able to set the status of the emails is helpful as well! Whenever a project is completed I am able to close the email that is assigned to me and clear it from my inbox. The chat ...

Definitely Recommend

What do you like best? Tracking opens and clicks as well as sharing/tagging team members. What do you dislike? I can't think of anything at the moment that I don't like. What problems are you solving with the product? What benefits have you realized? Tracking whether someone has opened my sales emails and quickly designated the appropriate team member when an email comes in.

Gmelius Is Wonderful

What do you like best? I would have to say the thing I love most about Gmelius is the templates. Gmelius allows for variables and not just ones created by Gmelius but ones that the user can create as well. Having the ability to share templates with your team as well as labels is also very handy and makes the workflow consistent. Assigning email is something we have started using more and more as well and that is much handier than I originally gave it credit. Gmelius has been ...

It is a great app to use for collaborating within a team.

What do you like best? It is a great tool for team collaboration. The shared labels really helps us to get things sorted easier. I personally have not tried the other features yet but the tool seems to have a lot that can be very useful when working in an organization. The support team was helpful and accommodating. They also try to reach out when you are a new user and give you guidance on how to use the tool. It is really helpful especially when working in an organization and you have ...

Pricing and functionalities are great

What do you like best? The ability to put "notes" on emails and to share labels with co-workers is great. A real asset when it comes to teamwork The board function allows us to associate several emails with a precise project and to follow up and to manage the project in a clean and professional way The "follow up" feature is also great : send a price proposal to a customer and never forget about it, just remember yourself your own email in 1 week or so. Even better : put a read ...

Excellent for workflows in a team environment

What do you like best? I like the ability to collaborate with other team members and effectively manage our support inbox. The App is great for staying connected while being away from your computer, in example, traveling or running errands... What do you dislike? The tracking feature can be a bit of an annoyance as it oftentimes duplicates the notification that your email was read. The notifications on my phone are not audible, as I did enjoy that feature with a previous ...

A tool easy to understand and use

What do you like best? Its ease of use and the fact that it gets installed with a few clicks is what sets it apart. What do you dislike? Accuracy of email tracking. It was sometimes not very accurate and would show duplicate values. What problems are you solving with the product? What benefits have you realized? Analyzing prospect behavior towards my emails

A complete suite of tools to help streamline your Google workflow

What do you like best? I really appreciate the clean, easy to navigate interface and collaborative tools. Within my team we regularly use the the shared inbox and templates to centralise our communications. I find that the sequences you can design are really effective at following up communications with your clients without the complexity of managing them by hand. What do you dislike? The email tracking feature is a double edged sword. It works about as well I would want, some ...

Useful for a smaller team

What do you like best? I like the templates and how easy it is to share them, I like the sequences feature. What do you dislike? I don't find it very intuitive when I'm working out of my personal inbox. It's not easy to apply templates within an inbox - also I can't send a sequence if I don't have a CSV. Can I manually enter emails? What problems are you solving with the product? What benefits have you realized? Shared inbox headaches, I also can see when others have ...