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Gmail - Email Marketing Software

Gmail Reviews in April 2025: User Ratings, Pros & Cons

Connect, communicate, conquer with Gmail.

3.5

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Gmail Reviews & Ratings

3.5

Good

Based on 2580 ratings & 935 reviews

Rating Distribution

Excellent

(381)

Very Good

(93)

Good

(46)

Poor

(58)

Terible

(357)

Expert's Review

Gmail has long been a dominant email service provider, celebrated for its user-friendly interface, powerful spam filtering, and solid integration with other Google services like Calendar and Drive. For many users, these features have made Gmail an indispensable daily tool, with its clean design and reliable performance offering a seamless email experience. The ...Read more

Gmail pros and cons

  • Efficient spam filter acknowledged by some users for keeping many unwanted emails out of the inbox.

  • User-friendly interface liked by long-time users for its clean design and ease of navigation.

  • Integration with other Google services, such as Google Drive, Calendar, and Tasks, praised for convenience in managing productivity and storage.

  • Generous free storage capacity (15 GB) appreciated as sufficient for personal and professional needs.

  • Major account recovery issues, such as losing access due to outdated phone numbers or forgotten passwords, cause significant frustration and unreliability.

  • Poor customer support experience, lacking live chat or phone assistance, leaves users feeling helpless during critical issues.

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Showing 51-60 out of 935

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11/30/23

1 out of 5

Don’t trust google to help cause they won’t!

I thought I was locked out of 2 of my gmail accounts so I tried to log in but they we’re sending the verification code to each other account which I can’t log into so I can’t see the codes to verify, turns out both my accounts where hacked and the passwords change and I can’t find anything to actually help me because there is no one to speak to in person, it says that if I can’t long in try making a new account, like really I have had these accounts for over 10 years and I have a lot of ...

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JC

JustAnswer Customer

11/30/23

1 out of 5

Don't bother

Can't find any of my sent emails (search filters seem utterly un-intuitive) Weird location of email when you reply on a long chain Reply / reply all icon not always evident as some attachments shunt it off screen Why make attachments so big visually if they're going to be pasted into the body of the text?

C

CHARLES

11/25/23

1 out of 5

I spend way too much time logging into…

I spend way too much time logging into and getting popups asking if I want to log in. I wish there was another possibility but I am stuck

M

Mikael

11/20/23

2 out of 5

Pretty buggy

Pretty buggy. Bad search possibilitys for a "search engine" company

M

Mikael

11/20/23

2 out of 5

Pretty buggy

Pretty buggy. Bad search possibilitys for a "search engine" company

GS

Gugna Singh

11/11/23

2 out of 5

issue with gmail

issue with gmail takes too much time to load and take too much data to load gmail

FM

F. M

11/11/23

1 out of 5

Linking Mobile phones to gmail accounts provides no security

The constant demand to link a mobile phone number to an account is absurd. It does not provide security. It is a major issue if you are travelling and have to use a different Sim or do not have mobile access. It certainly would not help if someone accessed your phone. It would be far better to have a second password to use for account recovery. There seems to be a universal effort to reduce people to their mobile phone and phone number which have a limited lifetime and do not provide ...

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GS

Gugna Singh

11/11/23

2 out of 5

issue with gmail

issue with gmail takes too much time to load and take too much data to load gmail

MG

Mark G

11/10/23

5 out of 5

Never had any issues

It's a great service and never had any issues with gmail. As a matter of fact the spam filter is very thorough compared to the competition.

Z

Zoltar

11/09/23

1 out of 5

Shocking can you believe you’re unable…

Shocking can you believe you’re unable to delete “All” on email and this has to be done individually. Try that when you have over 900 emails