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GLPI - Service Desk Software

GLPI Reviews in January 2025: User Ratings, Pros & Cons

Elevate your management with streamlined efficiency.

4.7

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GLPI Reviews & Ratings

4.7

Excellent

Based on 57 ratings & 40 reviews

Rating Distribution

Excellent

(30)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 21-30 out of 40

AA

Ahmed A

06/27/22

4.5 out of 5

"Excellent open source for service desk"

What do you like best about GLPI? A complete ITSM solution. Easy to use and customize. An excellent tools for assest management and servce desk opertation

EC

Eduardo C

01/18/21

4.5 out of 5

"An indispensable tool for anyone who needs to have control over their IT resources"

What do you like best about GLPI? Customization, Availability, data control. It's a fully adaptable solution, which you can use as is or adapt to your needs. What do you dislike about GLPI?

AU

Anonymous User

01/12/21

4.5 out of 5

"My experience with GLPI has been excellent!!!"

What do you like best about GLPI? incident management to project monitoring and hardware control of our network. What do you dislike about GLPI?

BR

Branko R

01/12/21

4.5 out of 5

"Review"

What do you like best about GLPI? Very easy to use, Geared toward software development What do you dislike about GLPI?

AU

Anonymous User

08/23/20

4.5 out of 5

"Great tool for tickets"

What do you like best about GLPI? I love how easy it is to use. Creating tickets can be done through a webpage or by sending emails. Also love the notifications I receive updating me on ticket status.

JA

Javier A

11/13/23

4 out of 5

"Complete and highly integrable ticket management"

What do you like best about GLPI? It is an open source tool that allows you to perform a complete ticket management that can be adjusted to your needs

LC

Luis C

10/15/21

4 out of 5

"The best solution for free calls"

What do you like best about GLPI? It let me do calls for free and can communicate easier internationally What do you dislike about GLPI?

AU

Anonymous User

01/16/21

4 out of 5

"Ticketing system management for bank"

What do you like best about GLPI? I am able to customize GLPI with the use pf plugins. I am also able to track performance, quality and efficiency of teams.

NM

Nemanja M

01/15/21

4 out of 5

"Working with tickets, requests.."

What do you like best about GLPI? It is very easy to use, also, my colleagues like it What do you dislike about GLPI?

AU

Anonymous User

10/29/19

4 out of 5

" Responsibility and an IT ticket"

What do you like best about GLPI? GLPI is a free tool for the standardized ticket management for both the support area and for all IT management, in recent years we have used this tool which has not helped route all our orders, either of incidents or requirements , in addition to having a good database where we can audit all our company assets.