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GLPI - Service Desk Software

GLPI Reviews in January 2025: User Ratings, Pros & Cons

Elevate your management with streamlined efficiency.

4.7

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GLPI Reviews & Ratings

4.7

Excellent

Based on 57 ratings & 40 reviews

Rating Distribution

Excellent

(30)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 40

AU

Anonymous User

01/12/21

5 out of 5

"This very good to use it"

What do you like best about GLPI? Working prefect and smoothie i very like it What do you dislike about GLPI?

LM

Luis Magin M

11/05/19

5 out of 5

"GLPI CARBONORCA"

What do you like best about GLPI? Is an useful tool in our Helpdesk process and the Hardware and software inventory, all the people that work in IT are very satisfied with the results of work with them. Work with GLPI integrate all the IT Support in all the organization with very satified results

AU

Anonymous User

10/30/19

5 out of 5

"A great open source ITSM apps"

What do you like best about GLPI? How it helps me to manage both ticket and IT asset as well as the additional featyre like project management which help me alot.

AU

Anonymous User

10/29/19

5 out of 5

"Excellent Asset Management"

What do you like best about GLPI? I like to use GLPI for Company Asset Management What do you dislike about GLPI?

AU

Anonymous User

10/29/19

5 out of 5

"All-in-one Help desk and Inventory tool"

What do you like best about GLPI? No need of login to system to create a ticket. An email is enough. User friendly interface for easy use and built in Inventory handling support.

AM

ALCIDES M

03/27/19

5 out of 5

"Excellent tool to control requests and incidents through numbered tickets"

What do you like best about GLPI? It is very easy to use; This tool allows you to take detailed control of a digitalized form of each incident presented in the service offered by each organization or each request made by internal or external customers.

ME

Maria Eugenia V

03/20/19

5 out of 5

" The best software for inventory and ticket"

What do you like best about GLPI? The easiness of the software, makes the work more didactic and easy, you can follow up tickets, create them, attach tests, assign tasks to people, take the inventory of the teams within the institutions, give you report of monthly ticket results, and per person

MV

Mairina V

03/13/19

5 out of 5

"Manage your requests, problems, incidents and projects from a Global platform!"

What do you like best about GLPI? GLPI, is the most complete platform to take the management of requirements or requests, incidents in customers or IT systems, Projects, problem management, inventories, finally .. Through this great platform I could organize the management of the entire IT infrastructure .

DA

Daniel Alfonzo A

03/06/19

5 out of 5

"The most complete tool to manage everything related to IT"

What do you like best about GLPI? It is a super versatile tool and adaptable to almost any type of needs, since its environment allows you many freedoms when configuring it. It has a large community that works on the development of plugins that greatly enhance this wonderful tool

JG

Joseph G

01/10/23

4.5 out of 5

"GLPI excellent platform for IT Asset Management"

What do you like best about GLPI? GLPI is an extraordinary IT asset and IT service management system. One aspect that stands out the most is that it is a free and open-source application used to track and manage our organization's IT assets, such as computer equipment, mobile devices, software and network services.