Gliffy Reviews in April 2025: User Ratings, Pros & Cons

Worked well, happy with Confluence plugin integration

What do you like best? I used Gliffy as a Confluence plugin for several years, until we switched to hosted Confluence. I felt like it was easy to create diagrams of all sorts, they saved with the page, and generally was very happy with it. What do you dislike? There were times when the XML definition of a diagram would show up instead of the diagram itself. I think this was in search results but I could be misremembering. Recommendations to others considering the product Try it out and ...

Great Plugin Tool for Confluence

What do you like best? I really like using Gliffy for my Confluence team page. It allows me to quickly create flows to display for the whole team. Plus the flows are pretty versatile. Shapes can be moved around and the arrows connected to them are able to adapt to change very quickly. Lastly, Gliffy can be accessed anywhere which is huge, especially when I'm not on my usual work computer. What do you dislike? There's nothing I dislike about Gliffy. I think it's a great tool overall. ...

Gliffy is easy and convienient web based tool for everyone

What do you like best? I like that Gliffy is built into confluence yet allows me to export images as needed. I don't need to install anything and the tools are intuitive, so there's little learning curve. I generally create software architecture diagrams and find it's really easy to draw flow diagrams. What do you dislike? It's confusing to edit and save with Gliffy inside of Confluence. I've lost work when I didn't have a parent Confluence page to store my mock up. Recommendations to ...

Great tool integrated with confluence for flowchart and diagrams

What do you like best? Can draw a flowchart, an architecture diagram, any UML on a web page. Plus it support wireframe. Easy to use and integrated well with confluence. What do you dislike? It shows a little bit slow on the wireframe edit page. I couldn't find a template for a swimlane diagram. When a component is put to back on the diagram, it is hard to select the component for editing. What business problems are you solving with the product? What benefits have you realized? To ...

Great for flowcharts

What do you like best? Super user friendly program. We have used it every time we need to make a flowchart. The snap to grid formatting keeps your chart clean and organized, which is really nice in an office of guys with really bad handwriting. Once done, we just export to PDF. Love the tool, but don't really need it that often. What do you dislike? Infrequent value due to limited frequency of need. Makes it hard to pay for the program. Recommendations to others considering the product I ...

Relevant Integration with JIRA and CONFLUENCE

What do you like best? GLIFFY is intuitive and easy to use. Integration inside JIRA and CONFLUENCE through dedicated plugins is very useful for documenting a task in JIRA or a requirement in CONFLUENCE. Creating a new diagram from an existing one is a great feature. No more diagram locally saved. Everything is inside JIRA and CONFLUENCE. We introduced one ticket for a general bug in GLIFFY. We received a patch very rapidly : Support is reactive. What do you dislike? There are still ...

Terrible Customer Service - FRAUD!!!!

What do you like best? There is not a single thing about Gliffy that I would recommend! What do you dislike? An ex-employee from my company was able to log in to our Gliffy account and charge us money - when i contacted Gliffy about this they said that they would lock the account and reverse the charge on our business card. INSTEAD they put the refunded money on the ex-employees NEW Gliffy account. To make maters worse, Gliffy does NOT HAVE PHONE SUPPORT. Everything happens through email ...

Great for on-the-fly flowcharts

What do you like best? Gliffy is a fantastic free tool for visuals. What do you dislike? Perhaps this is simply an issue with the free version that I use, but it does not seem to have collaboration features. That's OK, though, as what I generally do with Gliffy does not require that sort of functionality. Recommendations to others considering the product Not a bad tool at all. What business problems are you solving with the product? What benefits have you realized? I've used Gliffy ...

LOVE this as an alternative to Microsoft Visio!

What do you like best? Love the ease of selecting, moving, shaping, coloring. LOVE LOVE the ability to snap a line to any point on an object. What do you dislike? Gosh, I wish I could SEARCH for shapes. I also wish I could move swimlanes and their contents around. Recommendations to others considering the product Try before you buy! Gliffy has a free trial - well worth it! What business problems are you solving with the product? What benefits have you realized? I frequently have to ...

Gliffy diagrams is amazing!

What do you like best? I love how easy to use the Gliffy interface is. It's similar to the desktop version of Microsoft Visio. I've used it many times to display a business processes. A lot of the built-in shapes and arrows are great. It is also very easy to modify any shape or arrow after you've dropped it onto the canvas. I also like that the diagrams will export to SVG, Gxml, Jpg, and PNG. What do you dislike? I wish that the free version had the ability to share Gliffy files and ...