Gist Reviews in December 2024: User Ratings, Pros & Cons

"Gist - a powerhouse app for chat and customer relationships "

What do you like best about Gist? I really love how easy it is to add chat to my site and other sites. The knowledge base is a major plus. They just launched drip campaigns. My customers are now engaging constantly with me and getting the info they need. I can immediately get a notification in my phone and chat with customers on a mobile app. Now with automations, merge tags, filters, etc I can always see where my customers lie. It’s fantastic! What do you dislike about Gist? The mobile app ...

"Value for money marketing system in a box"

What do you like best about Gist? Gist brings together all the pieces to create a marketing automation funnel, customer support and CRM for businesses that sell their products or services. What do you dislike about Gist? Not much to dislike here. My minor gripe would be the UI of the calendar for scheduling meetings. But that is probably just personal preference. What problems is Gist solving and how is that benefiting you? Gist allows business owners to access features for a fraction of ...

"Feature Packed Email Marketing Software"

What do you like best about Gist? Few things which I liked about Gist - 1 - Dashboard 2 - Custom Fields for sorting contacts and data acquired through various channels and websites 3 - Live chat support team 4 - Integrations with leading softwares and tools 5 - Easy to use for newbie (first email marketing tool I'm using and I'm loving it) What do you dislike about Gist? Lacks email drag and drop design tool, they need to add more widgets to design emails. What problems is Gist solving and ...

"Gist has simplified our interactions with our prospects, customers and our key impact network."

What do you like best about Gist? Simplicity of use, great tutorials (we learned so much about emails) and top-notch deliverability. Anyone on our team can utilize it without extensive training What do you dislike about Gist? i would say it was a lack of sales pipeline, but that has now been added and is in beta, so we have brought that into our system. It now does everything we wanted. What problems is Gist solving and how is that benefiting you? We have Infusionsoft but we were getting ...

"Affordable and very customisable."

What do you like best about Gist? The chat bot is so easy to use. Also, avaialbe to all on all packages. What do you dislike about Gist? GIST menus are a little bit difficult to navigate, especially the bot menus. Sometimes I get a little lost when trying to find the BOT that I created. What problems is Gist solving and how is that benefiting you? Prior to using GIST, customers wouldnt be able to quickly leave their email address with us. Instead, they would have to fill out a form on our ...

"Packed with features and a very responsive support"

What do you like best about Gist? I have had this tool for several years now and can say that it is now becoming a mature product, its feature rich, works exceedingly well, and the support has always been responsive. They have recently gone above and beyond to investigate an issue with some html code that originated in a different company so a big thanks to the dev team there too I'm very happy with Gist and it's visual workflow feature and as a small business owner i'm more than happy with ...

"Feature-rich customer support tool with a great UX"

What do you like best about Gist? Gist has a lot of great features and a great user experience for both site visitors and support agents. The onboarding was very intuitive, also thanks to their detailed knowledge base. So far we have only used the live chat and bots, but we are already working on migrating the custom knowledge base of our SaaS to Gist. What do you dislike about Gist? We would like to see a few more integrations, especially with Frill, SureCart, SureMembers and ...

"Amazing all in one suite of support and marketing tool"

What do you like best about Gist? It's all in one, I don't have to subscribe to many services What do you dislike about Gist? Nothing so far, it has all I need in one tool What problems is Gist solving and how is that benefiting you? Help center and live chat for my website

"Love the software, already recommended it to a friend who also subscribed to it"

What do you like best about Gist? Easy setup, extremely professional interface (UI) and UX. Love the live chat customer service they have to solve issues. What do you dislike about Gist? The software is amazing, I just wished they offer no branding for the professional plan. What problems is Gist solving and how is that benefiting you? Almost no other software makes it easier to convert visitors into leads or even clients than a live chat. And Gist is one of the most reliable ones around. ...

"Amazing Product and Support"

What do you like best about Gist? Easy to use, really powerfull tools to offer support to all my visitors. It solves my problems to offer support to my visitors when they on my site and blog and I help them to find the content they need. For me has been a life changer because is easy to be in contact and the messenger is compatible for desktop, tablets and mobile devices. What do you dislike about Gist? Some features are difficult to find and sometimes tkes some time to undersantad where ...