Gist Reviews in April 2025: User Ratings, Pros & Cons

"Great alternative to Intercom"

What do you like best about Gist? We were paying a high price for some functionalities of Intercom and we changed to Gist because covers all our needs. Furthermore, the team is fast including new functionalities and requests. We primarily use it for support and engagement emails, but it has other nice functionalities such as surveys, knowledge base or meeting scheduler. I totally recommend it. What do you dislike about Gist? We have encountered some bugs but the team at Gist is fast solving ...

"GistApp: Elevating Communication and Collaboration to New Heights!"

What do you like best about Gist? One of the standout features of GistApp is its user-friendly interface. Navigating through the platform is a breeze, and our team quickly adapted to the intuitive design. The ability to seamlessly integrate GistApp with existing tools and applications has streamlined our workflow, saving us precious time and reducing the friction often associated with adopting new solutions. What do you dislike about Gist? Learning Curve for Advanced Features: GistApp's ...

"Gist - a powerhouse app for chat and customer relationships "

What do you like best about Gist? I really love how easy it is to add chat to my site and other sites. The knowledge base is a major plus. They just launched drip campaigns. My customers are now engaging constantly with me and getting the info they need. I can immediately get a notification in my phone and chat with customers on a mobile app. Now with automations, merge tags, filters, etc I can always see where my customers lie. It’s fantastic! What do you dislike about Gist? The mobile app ...

"Great Potential, Zero Follow Through"

What do you like best about Gist? The range of functionality and tool set of the platform has great potential. It's easy to set up and use. What do you dislike about Gist? There is NO customer service. It literally takes months to hear back from anyone there. We also generated more than $1200 in affiliate revenue and they have not paid out a cent of it. What problems is Gist solving and how is that benefiting you? It's a good centralized comms platform

"All In One Sales Management Platform - Everything to get started"

What do you like best about Gist? Gist has been essential to allow us to build processes, categorize leads, and manage interactions with our clients. We started to implement it as we wanted a good overall solution for the platform and kept using it for the last two years for the business. The leads trackers is super basic, but that simplicity worked for us to track the different lanes and statues of our clients and their projects. The chat bot was by far the most affordable option for us, ...

"Value for money marketing system in a box"

What do you like best about Gist? Gist brings together all the pieces to create a marketing automation funnel, customer support and CRM for businesses that sell their products or services. What do you dislike about Gist? Not much to dislike here. My minor gripe would be the UI of the calendar for scheduling meetings. But that is probably just personal preference. What problems is Gist solving and how is that benefiting you? Gist allows business owners to access features for a fraction of ...

"Feature Packed Email Marketing Software"

What do you like best about Gist? Few things which I liked about Gist - 1 - Dashboard 2 - Custom Fields for sorting contacts and data acquired through various channels and websites 3 - Live chat support team 4 - Integrations with leading softwares and tools 5 - Easy to use for newbie (first email marketing tool I'm using and I'm loving it) What do you dislike about Gist? Lacks email drag and drop design tool, they need to add more widgets to design emails. What problems is Gist solving and ...

"All in one tool, but fake promises"

What do you like best about Gist? We love using Gist, and using it for years (since they were Convertfox) and after some time they are rebranded to Gist. The platform itself is a great solution for any business that provides support to its users. Also, it has Email Marketing, and other options like Surveys, forms, etc., which made us to switch to gist to get all these features under one platform instead of subscribing to multiple platforms, I mean we need to have support software, email ...

"Fine"

What do you like best about Gist? Big Umbrella towards the service yet its considered to be a good platform with a general backbone in the system and the entire services given to customers through gist What do you dislike about Gist? A bit complicated at first with multiple options towards new users that might be too much at first. moreover the default interface might be a bit complicated for new users What problems is Gist solving and how is that benefiting you? Containing one platform ...

"Great platform, highly recommended!"

What do you like best about Gist? Great platform, the Ai "Emma" bot is a great new feature, the knowledge base is one of the top options in terms of designs & capabilities, if not the best! Highly recommend it for any startup or business! What do you dislike about Gist? Probably the inbox feature could be improved more. but it's still a nice alternative to many many other softwares, so maybe few other tweaks or improvement could make it the best platform for support teams. but over all ...