Streamline your e-commerce payments seamlessly.
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DP
Džeineta P
12/17/22
Easy understandable and very approachable
I found Genome to be a very good platform if you have a business and you want to manage both personal and business funds. User-to-user payments work extremely well and fast and it's convenient to have both EUR and SWIFT payments on one platform, plus a Visa card. Although I had to contact Support several times to understand some processes, the Support Team actually replied pretty fast and helped a lot. Hope they keep improving and expanding their services and payment destinations though.
LA
Luis Ampuero
12/12/22
Unexpected and very negative experience
I opened this account to receive my pension and once the first transfer arrived, a withdrawal transfer was stopped without any explanation. Luckily support reply my email mentioning, I would need to fix the limits first and then it will work. Once done, again it was stopped. Again need to email them, and by then, I need to prove where the 3000 euros in the account come from. So upload the document and tried again, but again stopped. Now, need to face an interrogatory online: where are you ...
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LA
Luis Ampuero
12/12/22
Unexpected and very negative experience
I opened this account to receive my pension and once the first transfer arrived, a withdrawal transfer was stopped without any explanation. Luckily support reply my email mentioning, I would need to fix the limits first and then it will work. Once done, again it was stopped. Again need to email them, and by then, I need to prove where the 3000 euros in the account come from. So upload the document and tried again, but again stopped. Now, need to face an interrogatory online: where are you ...
Read more
OK
Olga Konoval
11/29/22
I like it!
Very useful app, great service
N
Nanobomb
11/28/22
Closed my account with no reason
Closed my account with no reason. Sec.3 and 20 due their FAQ, but none of rules can be applied to me
N
Nanobomb
11/28/22
Closed my account with no reason
Closed my account with no reason. Sec.3 and 20 due their FAQ, but none of rules can be applied to me
GP
Gábor Pruzsinszki
11/11/22
Still no in-app 3DS confirmation for…
Still no in-app 3DS confirmation for business users...Support told me in August that 3DS will bi available in 2 month and still nothing...
DF
Derin Filipov
11/09/22
The feeling of the brilliant service…
The feeling of the brilliant service keep me engaged to write this simple review! The team of Genome is something different in a absolute positive way , this people are so service orientated that the professionalism is unbelievable !!! I write this with a full heart of honesty ! Accurate , Focused , Compassionate and Caring ! I'm absolutely amazed about everything they perform from software to team response ! Wish you all best and keep up the incredible service ! Thank you ! .... .
IR
Illia Rudenko
11/07/22
Starting a new business account
Starting a new business account with Genome. They have just excellent customer support! It's fast informative and responsive. No issues with the experience so far
IF
Ievgenii Fedorchenko
11/03/22
I received the quality services
I received the quality services, thank you! I quickly solved my problem. My payments are on time.
