Genome Wallet

Great customer service

My customer service query was dealt with swiftly, effectively and professionally, the account works well, highly recommended

Very quickly helped to resolve issues

Very quickly helped to resolve issues. I recommend !!

I was really impressed with fast and…

I was really impressed with fast and efficient service since I signed up. Great usability and customer approach. I’m hoping to completely switch to Genome once more features are added and close my account in a regular bank.

Good mobile app and card design

I have been using Genome for more than a year, I have opened IBAN and cards. Love the card design. Also a well-implemented mobile application, a simple and convenient design. It is very convenient to pay by card, use currency exchange and send Sepa payments.

I used Payoneer before Genome

I used Payoneer before Genome, but the payments didn't go through when I was in a hurry, and support could't help me with the issue, so I had to find a service to receive payments urgently. I found Genome and set up an account to receive my transfer. I've been using Genome for some time now, and so far it's been quite reliable in every way. From the get go the app has proven to be easy to use and has never let me down. The only thing I can think of that I don't like is that receiving more ...

Cool app, I approve

This is my first time using such a thing and I am quite satisfied with the service and experience. Of course like with any other app and service there are areas where they can improve, however as I can see they are constantly working on it and making improvements.Lastly, I would like to thank customer support for their great job in helping me with my questions and usage of the service.

quite good for some reasons

I’m using Genome mostly for my purchases in foreign currencies. Definitely a much better experience than opening different currency accounts in regular banks. I can move funds in these currencies whenever I need and they are available within a few minutes.

Genome: pros and cons

I enjoyed instant SEPA transfers and human support. Moreover, excellent UX design while using the app is very intuitive. I wouldn't say I liked a little bit complex sign-up process, so they need to make it easier. In general, I recommend it to try.

Very fast response from customer support

Date of experience: February 08, 2022

Amazing features and service

Amazing features and service. Dedicated and understanding customer support. They’re really trying to fix your issues and provide possible solutions and do not offer scaling up or other paid services.