Genome Wallet Reviews in April 2025: User Ratings, Pros & Cons

Stay away from this company

Stay away from this company. My account is already frozen for 2 months and over €10,000 cannot be moved. Apparently the verification takes so long!?

i made the verification process and…

i made the verification process and gave them greek id as document, they reject my application for unacceptable reasons. their reviews already showed us....i must have been read the reviews first...maybe gathering data is their job...

I create an account because in their…

I create an account because in their website says they allow instant transfers but you have to read the small letter, the instant transfers is only inside the bank, like you have to advertise this function, i ask for the refund and close the account but i lost 100€ because of that. Not recommended

only opened account

only opened account, but never used it and had to pay 110€ meaningless fee. Literally every other bank is better.

Deposited few hounderds and they dont…

Deposited few hounderds and they dont let me withdraw even 1€😡😡😡😡

Deposited few hounderds and they dont…

Deposited few hounderds and they dont let me withdraw even 1€😡😡😡😡

I ve been using Genome for almost a…

I ve been using Genome for almost a year. Fast money transfers, untill now i had no problems. Costumer support is best possible, answering in less then few minutes every time i needed. Only what i think is missing short to perfect is that frequent security checks (blocking transfers for a check even with a supersmall 10-20 payments) are annoying and will cause costumer to choose different financial operater for serious private and business transfers.

Very good customer support - trustfully company

I had my first experience with the Customer Support via chat support. The Customer Support agent answered me very fast. I told the agent my problem and in a very short time my problem was favorable solved. I advice you to trust and make transactions with this company.

A convenient platform for money transfers

A very convenient platform for working with money transfers, everything is clear and convenient, there is feedback, which is very important. There are answers to any questions, for which many thanks to the Genome team! I recommend!

My recent experience was excellent

My recent experience was excellent, thanks to Genome's people who are friendly, accurate and reliable. I wish they continue like that. Bravoo!!