Genome Wallet Reviews in April 2025: User Ratings, Pros & Cons

Easy, transparent management of funds

I don't need much: just a EUR acct and ability to pay online using my EUR funds, and Genome meets those needs perfectly. Registration and verification were super-easy, and on the few occasions I've had to reach out to support, I've always been with swift resolutions and utmost professionalism and courtesy. If I were to put my finger on something, then it'd be that you guys send physical debit cards via unregistered regular mail, meaning it can easily be swallowed by a postal black hole ...

Facilitating internet crime.

We were cheated by internet scammers who used a Genome account to receive payments. While they admitted what had happened Genome refused to accept responsibility for facilitating internet crime and refused to refund us.

Fast direct transaction.

Date of experience: August 04, 2023

Fast direct transaction.

Date of experience: August 04, 2023

very good.thank you very much

Date of experience: July 20, 2023

very good.thank you very much

Date of experience: July 20, 2023

My recent experience with Genome

My recent experience of communicating with Genome team and using their services was very positive! I had to provide additional documents: the team reviewed presented documents quickly; no unnecessary questions asked. Money transfers are processed the same day without any delays. Highly satisfied!

My recent experience with Genome

My recent experience of communicating with Genome team and using their services was very positive! I had to provide additional documents: the team reviewed presented documents quickly; no unnecessary questions asked. Money transfers are processed the same day without any delays. Highly satisfied!

Lost many hours of work filling in the…

Lost many hours of work filling in the forms and sending copies of passports, business document copies, etc, only to have them suddenly send a message that the account was closed. Apparently they keep a very long list of terms, which includes sections such as they have not understood the business. Basically, they are randomly decide to close the account for any reason. Since they may not be the sharpest tools in the shed, that means you may very easily lose many business hours on ...

Stay away from Genome & Very bad company

Very bad company, i have lost tens of hours to send them all the documents they requested, and got them by phone and sent them all compliant documents as per their request , they have approve my account, and after one day only, they informed that they cant work finally, So why to ask so many documents, and get account approval, for getting at the end closure account for none reason ?? Very disappointed of them. Stay away from this company that can close your account at any time. this is ...