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9.4

Spot Score

Genbook - Appointment Scheduling Software

Genbook Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Booksy

Streamline your spa or salon bookings with ease.

4.7

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Genbook Reviews & Ratings

4.7

Excellent

Based on 303 ratings & 24 reviews

Rating Distribution

Excellent

(15)

Very Good

(9)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Genbook stands out as a top-notch scheduling tool with a great user experience, according to recent reviews. Users praise its efficiency in managing appointments and bookings, simplifying the scheduling process for both businesses and clients. The software's seamless interface and ease of use make it a valuable asset for handling time management effectively, ...Read more

Genbook pros and cons

  • Simplifies appointment scheduling and booking processes, making it efficient for businesses and clients.

  • User-friendly interface with easy navigation for both businesses and customers.

  • Automated appointment reminders help in reducing missed appointments.

  • Time-saving features, such as quick booking and editing appointments, result in increased productivity.

  • Lack of comprehensive guides or tutorials for new users, making initial use challenging for those less tech-savvy.

  • Issues with customer support responsiveness and reliability, impacting user experience and support.

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Showing 21-24 out of 24

01/15/18

4.5 out of 5

Genbook is intuitive

What do you like best? on the online platform, you can drag and drop appointment times What do you dislike? you cannot drag and drop appointment times on the app What business problems are you solving with the product? What benefits have you realized? it sends appointment reminders to clients

10/30/17

4 out of 5

Very easy to use

What do you like best? The easiness Of the whole program itself. What do you dislike? You have to have the screen full sized in order to see the whole screen What business problems are you solving with the product? What benefits have you realized? Customer bookings

04/14/17

5 out of 5

Have used years, will continue!

What do you like best? There are so many things that the company I work for loves about Genbook! - We love the app- for us and our clients, The ease of use is amazing. - We love that our patients can book themselves, let alone online. -I love how easy it is to edit appointments & for our patients to change their current appointments. -We have multiple users and like that you can control interaction of accounts -WE love the appointment reminders because they get our patients ...

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11/01/16

5 out of 5

Scheduling made easier

What do you like best? The ease of booking and the convenience it allows me to cancel an appointment What do you dislike? I wish there was more of a close timeframe more than 2 hours to reschedule What business problems are you solving with the product? What benefits have you realized? It allows scheduling and time management to be better