Genbook Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Booksy

Have used years, will continue!

What do you like best? There are so many things that the company I work for loves about Genbook! - We love the app- for us and our clients, The ease of use is amazing. - We love that our patients can book themselves, let alone online. -I love how easy it is to edit appointments & for our patients to change their current appointments. -We have multiple users and like that you can control interaction of accounts -WE love the appointment reminders because they get our patients ...

Scheduling made easier

What do you like best? The ease of booking and the convenience it allows me to cancel an appointment What do you dislike? I wish there was more of a close timeframe more than 2 hours to reschedule What business problems are you solving with the product? What benefits have you realized? It allows scheduling and time management to be better

Great for my biz

Easy to use

What do you like best? Easy for patients to use and users. Can collect payment too What do you dislike? There is not much to dislike maybe analytics could be a little easier to use What business problems are you solving with the product? What benefits have you realized? Online booking

Genbook is intuitive

What do you like best? on the online platform, you can drag and drop appointment times What do you dislike? you cannot drag and drop appointment times on the app What business problems are you solving with the product? What benefits have you realized? it sends appointment reminders to clients

Using it is a piece of cake

PROS & CONS What are the best aspects of this product? I really appreciated how user-friendly this is, whatever end of the software you're on. I was also able to use it to collect payments, which really made everything move along so much more quickly for our business. What aspects are problematic or could work better? Right now the only thing I think they can improve on are their analytics features. It's not as user-friendly as the rest of the software. If they work on this, it ...

Just a big help all around

PROS & CONS What are the best aspects of this product? Scheduling appointments can just be a tedious affair all around and I'm really thankful that this software has made that whole process move along quickly. If it took me half an hour to do this before, I can accomplish all of it now in less than 10 minutes, at the most. It's really just made my work much easier and I will probably be using this for a long time. What aspects are problematic or could work better? I do think that ...

Absolutely great fit for me

PROS & CONS What are the best aspects of this product? When we started using this, our clients found it easier to book online with us. it's really user-friendly and helped us out with regards to scheduling. What aspects are problematic or could work better? I think one thing that they can imporve on is allowing users to see more than one user at a time. It would really save me a lot of time, in any case. What specific problems in your company were solved by this product? It ...

Please develop a drag and drop option for the app too.

PROS & CONS What are the best aspects of this product? The interface is really friendly. It even has drag and drop options to help you manage your calendar more easily. What aspects are problematic or could work better? Drag and drop feature only works on the desktop version though. What specific problems in your company were solved by this product? It prompts you whenever there is an upcoming meeting. Are you a current user of this product? Yes

Really user-friendly

PROS & CONS What are the best aspects of this product? It's not just me who thinks that this software is user-friendly. My friends who use it also think the same. Everyone involved gets to see the times and the appointments inputted, so there's really no miscommunication on both ends. I can be confident that my appointments are in place and I'm assuming this frees up the businesses to do other things rather than spend time on taking down appointments. What aspects are problematic or ...