9.4
Spot Score
MIGRATED TO Booksy
Streamline your spa or salon bookings with ease.
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Starts from $25/Month when Billed Yearly
Genbook stands out as a top-notch scheduling tool with a great user experience, according to recent reviews. Users praise its efficiency in managing appointments and bookings, simplifying the scheduling process for both businesses and clients. The software's seamless interface and ease of use make it a valuable asset for handling time management effectively, ...Read more
Simplifies appointment scheduling and booking processes, making it efficient for businesses and clients.
User-friendly interface with easy navigation for both businesses and customers.
Automated appointment reminders help in reducing missed appointments.
Time-saving features, such as quick booking and editing appointments, result in increased productivity.
Lack of comprehensive guides or tutorials for new users, making initial use challenging for those less tech-savvy.
Issues with customer support responsiveness and reliability, impacting user experience and support.
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Showing 11-20 out of 24
M
Margot
09/27/19
Easy to use when making appointments
PROS & CONS What are the best aspects of this product? More than anything, the thing that I loved the most about this software is how easy it was to use, how simple it is, and how it didn't have a steep learning curve. I very quickly got the hang of it, so I could use it immediately to book and adjust appointments and get our business in order. What aspects are problematic or could work better? I didn't have a hard time getting the hang of it, but I can imagine people who aren't as ...
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C
Conor
09/19/19
Please develop a drag and drop option for the app too.
PROS & CONS What are the best aspects of this product? The interface is really friendly. It even has drag and drop options to help you manage your calendar more easily. What aspects are problematic or could work better? Drag and drop feature only works on the desktop version though. What specific problems in your company were solved by this product? It prompts you whenever there is an upcoming meeting. Are you a current user of this product? Yes
S
Samantha
08/31/19
Really user-friendly
PROS & CONS What are the best aspects of this product? It's not just me who thinks that this software is user-friendly. My friends who use it also think the same. Everyone involved gets to see the times and the appointments inputted, so there's really no miscommunication on both ends. I can be confident that my appointments are in place and I'm assuming this frees up the businesses to do other things rather than spend time on taking down appointments. What aspects are problematic or ...
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07/24/18
User Friendly Appointment Booking
What do you like best? Genbook is a user friendly software for booking and adjusting appointments. It is simple to use and easy to learn. What do you dislike? Customer service is inconsistent with no major tutorials. So if you are new to technology, the app might be difficult to navigate at first. What business problems are you solving with the product? What benefits have you realized? With Genbook, we save time - reduces miscommunication as we can book directly on the website or ...
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UI
User in Retail
07/24/18
User Friendly Appointment Booking
What do you like best? Genbook is a user friendly software for booking and adjusting appointments. It is simple to use and easy to learn. What do you dislike? Customer service is inconsistent with no major tutorials. So if you are new to technology, the app might be difficult to navigate at first. What problems are you solving with the product? What benefits have you realized? With Genbook, we save time - reduces miscommunication as we can book directly on the website or ...
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07/23/18
Makes life easier
What do you like best? I like that it has taken the task of scheduling appointments and made it much less grueling. What usually took me 30 minutes maybe takes 5 when using Genbook. Overall, I really do love using Genbook and will probably contine using! What do you dislike? I dislike that there is a cost associated. My 30 day trial just ended and its getting hard to justify. If I worked in an industry that was more appointments based, I would probably not have a problem paying the ...
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07/17/18
Easy booking
What do you like best? Whenever I have used it or even my friends for bookings through specifically genbook products usedby businesses, it's easy to use. Times and appointments can be seen and it easily transfers to the business for easy communication to keep them working on their work at hand and me without needing to call or drop by. What do you dislike? Of course I would like the idea to weezel in a time that's not listed or request someone not listed being available, so that's one ...
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04/15/18
Easy to use
What do you like best? Easy for patients to use and users. Can collect payment too What do you dislike? There is not much to dislike maybe analytics could be a little easier to use What business problems are you solving with the product? What benefits have you realized? Online booking
02/16/18
Great for my biz
What do you like best? Easy for clients to use and book online What do you dislike? App is not very good I can only see one user What business problems are you solving with the product? What benefits have you realized? Tons booking reminders payment
01/19/18
Genbook is great for blocking out appointments
What do you like best? I love how easy it is to put in how long you want your appointments to be for different things. It automatically will chose the appointment times. Also, it is really easy to block times you can't work. I also love that when you start to type a name, it pulls up the customer information very quickly and efficiently. What do you dislike? If you are using multiple calendars for personal use and business use, you can not switch back and forth without very much ...
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