Gatekeeper Reviews in March 2025: User Ratings, Pros & Cons

Gatekeeper offers ease of use and functionality that meets our business needs.

What do you like best? What I like best about Gatekeeper is that it is extremely easy to use and highly customizable. What do you dislike? What I like least about Gatekeeper is the way the Parent - Child relationship is setup. I would prefer to have a Master Record at the Supplier level and all related agreements (SOW, Amendments, Pricing Schedules, etc.) would be a part of that Master Record and have the option of not treating them as separate contracts. Recommendations to others ...

Unique Approach to Contract Management and e-Negotiation

What do you like best? We looked at about a dozen contract management solutions, and Gatekeepers' approach to intake and e-negotiation is truly unique. The Employee Portal made it easy for our national field offices to submit contracts for review, and the Kanban Workflows helps management stay on top of approvals and provide transparency into the negotiation and approval process. What do you dislike? Workflows can be challenging to set up if your objectives are not clearly defined in ...

Excellent Contract Management System

What do you like best? The way the system can automate so many elements of the contract management process (i.e. reminders in various workflows, e-sign functionality) which has had a hugely positive impact on how much time my team have to use to manually chase. What do you dislike? I can't say that I particularly dislike anything - there are items we are working on with the Gatekeeper team to continuously improve the user experience, however Gatekeeper always seems to have the ...

Excellent customer service

What do you like best? Continual improvement is very impressive. Always looking to improve the system from feedback from Clients. Flexible, agile and responsive What do you dislike? Lots of the system generated emails fall into spam / junk To start with, the system is not that intuitive to use. However, practice definitely makes perfect! Recommendations to others considering the product: Ensure a full understanding of how each workflow operates before going live. What ...

Great tool!

What do you like best? G2 is an easy to get insight into the best business tools, technology and services suited to your needs. You can see what tools are best for you and your business based on reviews submitted by professionals that have used those services. What do you dislike? I don't have anything in particular that I dislike about the tool. However, would be nice to have some detailed tutorials. Recommendations to others considering the product: I would say that this is a ...

Best software for central database and quite user friendly.

What do you like best? What I love about this software is that it requires very little training, and support is minimally required. Not to mention, security is valued here, even in the cloud. What do you dislike? Implementation time was a lot more than expected. This aspect requires attention. Recommendations to others considering the product: Please try to minimize implementation time. What problems are you solving with the product? What benefits have you realized? We had ...

Use of Gatekeeper as a contract management and supplier management tool in a fast paced business

What do you like best? Ability for each team to create relevant dashboards and reporting especially for effective supplier management using performance data already captured, simple integration and great client service, security and access controls to various contracts and information between teams, on the go use to find contract information wherever you are even on a mobile phone, simple way to manage sending out mass supplier amendments, the fair pricing element of the license being ...

Excellent tool to monitor the company's projects.

What do you like best? This software allows me to capture the necessary data easily, I can renew and cancel contracts. Also it is a very useful application and quite comfortable to use. What do you dislike? In the time that have been using this software I did not find any inconvenience, in contrary it allows me to give better results in the work performance. Recommendations to others considering the product: The customer support is unparalleled, not only with responsiveness but ...

A highly innovative and ideal system for the procurement and commercial fields

What do you like best? The Gatekeeper team is always quick to react in responding to Users questions. This program is incredibly marvelous I wish all the business systems follow the Gatekeeper's footsteps. What do you dislike? Previously I encountered some of the drawbacks but upon addressing them the team responded with immediate effect and now am sorted out. So currently I have no dislike towards the program Recommendations to others considering the product: Gatekeeper is ...

Gatekeeper has allowed us to streamline a previously dysfunctional process

What do you like best? We were able to build work streams in the system, that has allowed us to accurately measure our process timing bny department. What do you dislike? We dont really have any issues at this point. The system has performed as promised, and we continue to expand our usage. Recommendations to others considering the product We are a growing company that needed to put controls, and processes around our contract management and procurement process. Gatekeeper has allowed us ...