Gainsight PX

"Great experience, easy to access"

What do you like best about Gainsight PX? Great product insights & feedback. Great way to track customer journey What do you dislike about Gainsight PX?

"Gainsight PX review"

What do you like best about Gainsight PX? I like the best about Gainsight are the intricate insights developed through feature mapping to make better business decisions backed by data.

"Product Analysis and Targeted User Communications Enables Customers With The Most Value"

What do you like best about Gainsight PX? What sets Gainsight PX (GPX) apart from others in the industry is that it is actually two fully developed products combined into a Time to Value (TTV) Powerhouse. We are using GPX to better understand what Key Product Features (KPFs) are used by our clients and how those KPFs fit into their own workflow. After detailed analysis of how different types of clients engage with these KPFs at different times during the client lifecycle, we were able to ...

"Powerful analytics and insight tool"

What do you like best about Gainsight PX? Very easy to track user activities. Flexible to map all the features we have in the system and track user's activities on them. I like how audience and account and features can all be intertwined. The funnel and path analyzer have been very helpful in our UX research and new solution development.

"So much information to review!"

What do you like best about Gainsight PX? Farily intuitive on how to setup but most importantly the ability to change the format of dashboards on the fly to review different times, different parameters. Spectacular!

"Gainsight is helping our customers get more out of our product"

What do you like best about Gainsight PX? Gainsight is easy to use and navigate. They have great resources in their Community and University to help us continue learning after implementation. The new dashboard features launched recently are fantastic for getting buy-in for new users. Our designated Solutions Architect was excellent.

"Gainsight PX powering engagement"

What do you like best about Gainsight PX? Gainsight PX is seriously awesome! I've been using it to amp up my product's user experience, and let me tell you, it's been a game-changer. Here's why I'm totally hooked:

"Meet Your Customer Where They Are At!"

What do you like best about Gainsight PX? We have launched NPS survey in-app and have seen at 2700% increase in responses, allowing us to have an NPS score that feels very authentic. We didn't have the ability to launch anything in app before so this has been a huge win.

"Easy to understand and able to use tool"

What do you like best about Gainsight PX? Rapidly adapt to use the tool without the need for instructions What do you dislike about Gainsight PX?

"Great product analytics tool for CS"

What do you like best about Gainsight PX? Its easy mapping function of internal features used by our customers In-app engagements for product announcements and personalized messages