Gainsight PX

"Ease of use and superior support! "

What do you like best? I like the ability to drill down into data sets which I was unable to do with my previous provider. Also, the customer service is white glove.

"Ease of use and superior support! "

What do you like best about Gainsight PX? I like the ability to drill down into data sets which I was unable to do with my previous provider. Also, the customer service is white glove.

"Switching to Gainsight PX was a great choice."

What do you like best about Gainsight PX? Coming from Pendo software Gainsight PX has been a breath of fresh air. Our primary contact Angelo Matheou is great and is always very responsive to our e-mails and questions. Our previous experiences generally involved multiple calls with Pendo reps and weeks would pass before we maybe would get the answer to our platform questions.

"Excellent tool! "

What do you like best about Gainsight PX? Ease of use. Fast time to value. Product led growth driven. Excellent customer support. What do you dislike about Gainsight PX?

"Excellent tool! "

What do you like best? Ease of use. Fast time to value. Product led growth driven. Excellent customer support.

"Gainsight PX has transformed the way we communicate with our customers!"

What do you like best about Gainsight PX? The most helpful thing about PX is the ability to view usage data on an Account and User level. Having insights like this has allowed us to identify friction points in our product. We are also able to communicate directly with our customers in-app. Meeting our customers where they are in our product has allowed us to interact with customers in a whole new way.

"A great user experience"

What do you like best about Gainsight PX? Easy and intuitive to use with good support from the Gainsight team through online meetings and the community of users.

"Complicated but Optimistic"

What do you like best about Gainsight PX? Ability to reach customers directly, inform and educate them in their moment of need via Engagements What do you dislike about Gainsight PX?

"Helping to create alignment across the org on data driven design"

What do you like best about Gainsight PX? We've been using Gainsight PX for a few years and I keep finding more reasons to love using it. Building a strategy around user metrics and KPIs to drive design changes has helped our teams align on solutions for our users. Our Product team is really ramping up their usage of PX and working to measure the metrics that matter. We have aligned our user centered design processes to include Gainsight as a way to learn about users, recruit them for ...

"Great asset to find your Px customer feedback and adoption measures"

What do you like best about Gainsight PX? Easyness of getting survey feedback in any graphic, chart or time dimension What do you dislike about Gainsight PX?