8.4
Spot Score
Empower your product business for success.
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Starts from $500/User/Month, also offers free forever plan
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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Showing 41-50 out of 240
OE
Olga E
05/04/23
"Get closer to your customers"
What do you like best about Gainsight PX? Gainsight PX is a great tool that helps to engage with customers in so many ways (mass emailing, various types of engagements, survey possibilities).
OW
Oded W
05/04/23
"Great product analytics tool for CS"
What do you like best about Gainsight PX? Its easy mapping function of internal features used by our customers In-app engagements for product announcements and personalized messages
HJ
Hector J
05/03/23
"Product Manager self-service instrumentation"
What do you like best about Gainsight PX? The ability for product managers to directly instrument the product with minimal or zero coding required. Ability to quickly analyze adoption metrics across features.
AU
Anonymous User
05/03/23
"Great Product, has most of what you need"
What do you like best about Gainsight PX? I enjoy Gainsight PX because of how simple and easy it is to use. It is easy to create dashboards, dig into reports, and gather (and view) general data on an account and user level.
AU
Anonymous User
05/03/23
"Great product that integrates with Gainsight CS unlocking massive potential."
What do you like best about Gainsight PX? The integration with Gainsight CS and the ability to surface in-app engagements and surveys are extremely valuable. Integrating usage data into health scores too.
SB
Sydney B
05/03/23
"Great Product, could use some improvements but the data is incredibly valuable"
What do you like best about Gainsight PX? The data and the engagements, I love being able to see live data in one place and being able to communicate with our customers directly on our product is incredibly valuable. In-app Engagements alone make PX an incredible value add.
AU
Anonymous User
05/01/23
"Gainsight PX provides me the data I need to track customer health and product feature usage"
What do you like best about Gainsight PX? Gainsight stores and collects all the data I need to track detailed application usage to determine user adoption and feature adoption. Their product mapping tool is particularly powerful.
JL
Jimmy L
03/16/23
"Account Level Metrics"
What do you like best about Gainsight PX? At an account level, I'm able to understand which users are logging in and how often. What do you dislike about Gainsight PX?
AD
Asher D
03/10/23
"Great Platform to engage with users"
What do you like best about Gainsight PX? The ease of use, simple to set up and deliver engagements, gather feedback and measure customer satisfaction What do you dislike about Gainsight PX?
BA
Brian A
03/03/23
"Gainsight is a gamechanger - product and user insights at your fingertips!"
What do you like best about Gainsight PX? Easy to integrate and tag features with no support from the Engineering team. The best part of this platform is the ability to put the tool in Product and Marketing hands to deliver PLG workflows effectively.
