8.4
Spot Score
Empower your product business for success.
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Starts from $500/User/Month, also offers free forever plan
Gainsight PX has received commendations for its transformative impact on how users interact with customers, providing detailed insights at both the Account and User levels. Users appreciate the ease of viewing usage data and creating engaging in-app communications. The tool's ability to scale training efforts and drive adoption has been highlighted as a key ...Read more
Provides valuable insights into user behavior and product usage, allowing for informed decision-making.
Easy to set up and use, with intuitive features that don't require technical expertise.
Excellent customer engagement capabilities, including in-app communication and training.
Empowers non-technical users to create and launch engagements without relying on development resources.
Some users find certain features and customizations complex and overwhelming, especially without adequate support.
Limited availability of apps and connectors in the Marketplace may restrict access to advanced functionalities for customization and expansion.
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Showing 91-100 out of 240
AU
Anonymous User
07/06/22
"Game Changing Insights"
What do you like best about Gainsight PX? Adoption Insights per user and by customer account. Retention analysis to show drop of in certain features. Identifying power users in each of our accounts to do outreach
PB
Paul B
07/06/22
"The engine behind our product and user insights."
What do you like best about Gainsight PX? Product mapping is super easy. We can also get the data out and into our Power BI for reporting alongside revenue and retention metrics.
AU
Anonymous User
06/22/22
"Nice tool that allows you to get a lot of helpful insights"
What do you like best about Gainsight PX? I like how all data is connected, so for example I can see who left each comment in the survey. There are a lot of insights and useful features that allow you to explore your product analytics, set up dashboards, etc.
AU
Anonymous User
06/10/22
"Will Recommend, But I find the UI not intuitive."
What do you like best about Gainsight PX? We are able to extract the data we need, which is the most important matter. We are able to do analysis and act on it and adjust our plans accordingly, so far was highly beneficial.
DC
Douglas C
05/31/22
"Gainsight PX Review"
What do you like best about Gainsight PX? I like the KC Bot capabilities, the mapping of our product and in-app messaging. I do believe, once mapped, it will be a game-changer for us and influence our product development.
MS
Megan S
05/27/22
"Gainsight PX is a game changer!"
What do you like best about Gainsight PX? I'm an account manager and I love being able to check on my account's adoption! What do you dislike about Gainsight PX?
MS
Megan S
05/27/22
"Gainsight PX is a game changer!"
What do you like best about Gainsight PX? I'm an account manager and I love being able to check on my account's adoption! What do you dislike about Gainsight PX?
AU
Anonymous User
05/18/22
"Trusted platform"
What do you like best about Gainsight PX? The ease of use as an administrator makes it a great product to use. What do you dislike about Gainsight PX?
AU
Anonymous User
05/18/22
"Trusted platform"
What do you like best about Gainsight PX? The ease of use as an administrator makes it a great product to use. What do you dislike about Gainsight PX?
AU
Anonymous User
05/16/22
"Unlock the power of data driven decisions using PX"
What do you like best about Gainsight PX? The fact that you can map out a customer journey from start to finish and track it! that to me is very powerful. Now you can track not only that the users started a process but if they finished it or not. You can also track if they didn't finish it, where did they stop. Absolutely powerful from a UX perspective and in finding out maybe your process is too long and complicated.
