Gainsight PX

"Gainsight PX review"

What do you like best about Gainsight PX? They have a really good customer service - all the questions are being answered and the the onboarding process is very good. They also implement important features quite recently.

"Gainsight PX does it all"

What do you like best about Gainsight PX? I love how easy it is to set up PX initially and how easy it is to create new engagements. User management has recently gotten much easier with Role Groups.

"Gainsight PX has been a really powerful tool for engaging with our customers"

What do you like best about Gainsight PX? There are a lot of options for how we can build engagements, the tool helps us fulfill a number of tasks concerning enhancing the Customer user experience and being able to communicate with them in a timely manner through an appropriate channel.

"Glad to be use of Gainsight"

What do you like best about Gainsight PX? I am very appreciated to using Gainsight in terms of obtaining analytical data about customers. We can present our customers this data, and this makes both customer and product owner to do our best.

"User Friendly"

What do you like best about Gainsight PX? Ability to see important information quickly for Customers. What do you dislike about Gainsight PX?

"Gainsight PX is a great tool to showcase clients their usage of Harri system."

What do you like best about Gainsight PX? Numbers and graphs mainly. It gives you a general and I depth overview of the usage What do you dislike about Gainsight PX?

"PX and how it works for us"

What do you like best about Gainsight PX? Gainsight PX is extremely useful to us for being able to pull all of our user data and user experiences form our UI. Connecting this data to our CS application was vital to driving success.

"Super innovative"

What do you like best about Gainsight PX? How it helps provide the self-service help customers need in the moment. What do you dislike about Gainsight PX?

"Great Insights and Easy In-App Engagements"

What do you like best about Gainsight PX? I love how easy to use it is and all the data that becomes available once everything is mapped. We are able to communicate to our customers where they are which is within our product!

"Great Tool!"

What do you like best about Gainsight PX? Through PX we have understood the behavior of our customers on our platform, we know where they interact the most on our tool and based on this we can take immediate actions. All our Engagements are done through PX and I is super user friendly. Our "In app NPS Survey" is create here as well and we have amazing dashboards for the CS team to reach out to our clients based on Customer Feedback! We love the changes implemented in the KB, and we are ...