Fuze Reviews in March 2025: User Ratings, Pros & Cons

Better off sending a raven

What do you like best? There is virtually nothing that I like about this application/service. That said, I have to include something that I "like best", and I guess that would be either the logo or the fact that they are not the only Voip provider in the market. I also enjoy that I can type numbers into my computer rather than clicking buttons on a desk phone. What do you dislike? I dislike: consistent poor quality of voice calls, the high frequency of dropped calls, the extremely ...

Easy way to stay in contact with colleagues

What do you like best? It is convenient and has multiple forms of communication to use. What do you dislike? It can be annoying with notifications at times, so many parts Recommendations to others considering the product: Great system, ease of use What problems are you solving with the product? What benefits have you realized? It helps me stay connected to my colleagues

Convenient to stay connected via all devices

What do you like best? It is a nice way to consolidate communications in the office to one service What do you dislike? It can be a little annoying the way the alerts are set up What problems are you solving with the product? What benefits have you realized? It helps me stay connected with my colleagues while I am on the go

Fuze solution is good so far & they…

Fuze solution is good so far & they have made significant changes in the Fuze Hub as well.

Works well

Works well. Many ways to connect. Smartphone, web app or client. I come from a Cisco Call Manager environment. Just as powerful but much easier to manage.

We have been a Fuze client for 3 years…

We have been a Fuze client for 3 years and are very pleased. By transitioning to their hosted environment we have been able to focus on things important to our business. They provided an excellent implementation that was seemless and have provided excellent availability. I would recommend Fuze to anyone.

solid phone/IM software

What do you like best? I like that it combines meetings, instant messaging, and phone in one program What do you dislike? I would like to be able to have a separate list of chat contacts not mixed in with my recent phone calls What problems are you solving with the product? What benefits have you realized? It means I only have to use one software program for communication instead of several

Great idea but lots of issues

What do you like best? I like the ability to use it with your Phone and mask your cell number What do you dislike? Very glitchy. Lots of dropped calls. Errors. What problems are you solving with the product? What benefits have you realized? Not having to use my cell number to call with my cell.

Not reliable

Not reliable. Doesnt work on client site. At times cant share desktop and no reason why

Best in class UCaas platform

What do you like best? I like the ease of administration for my IT Department. I like the UI and how intuitive this is. I also really like the mobile application and the way I can configure the desktop client and the mobile application. Screen sharing and viewing information has improved dramatically recently What do you dislike? Support could improve as could administration around the account. The desktop client is still a little buggy around the use of headsets and the ...