Fuze Reviews in March 2025: User Ratings, Pros & Cons

In theory a great replacement when working remotely.

What do you like best? I love the ease of making calls from your laptop. Just click on the app and make your calls. What do you dislike? I dislike when it is not compatible for other companies phones, some difficulties in scheduling meetings via your calendar and not being able to answer calls. At times this app can be problematic Recommendations to others considering the product: Have a back up when you cannot connect to your clients. When Fuze does not accept the pin or ...

Amazing audio and video quality

What do you like best? The audio and video quality of Fuze is great, the images are smooth, no locking, have great stability, the audio is perfect, crystal clear, I've used other communication tools like skype, quip and chatter and what had better audio quality it was the fuze. What do you dislike? Fuze owes a lot of customization, at this point it is very limited, even simple customizations such as background colors, external wallpapers are not possible which can make the look of ...

Fuze is very versatile tool for video conferencing and collaboration.

What do you like best? Fuze is a cloud based communication platform at allow us to streamline group communication with our friends and colleagues. Fuze provides a great voice, video, messaging and collaboration software that enable us to communicate in a more effectively and efficiently way. It’s a great software and also provides us the capabilities to record our calls easily. What do you dislike? There are many technical issues with Fuze, it is very difficult for us to use it ...

Good alternative for soft phone and web meetings.

What do you like best? You can carry your number wherever you go, you can even connect from your mobile phone and still have your contacts and everything. What do you dislike? to update a number need to be done only by Fuze support. Sometimes to get support via email or case portal it takes long. You need to wait till you PC is on in order to use it ASAP. If you don't have good signal on your mobile you won't be able to make calls and will be uncommunicative. Recommendations to ...

its a communication tool for enterprise organization

What do you like best? They have a lot of emoticons and file sharing limit was more than skype for business. Team meeting call experience was better than other similar applications What do you dislike? It doesn't show the status of the other employee correctly. Sometimes calls drop out of nowhere. What problems are you solving with the product? What benefits have you realized? video conferencing, conducting online training. connecting with the people in the organization if ...

VoiP Software for your Enterprise

What do you like best? Fuze is easy to use and helps me keep track of incoming and outgoing calls over VoiP. I haven't had many issues with the solution and would generally recommend. My organization doesn't have it integrated into our CRM but I don't know if that's possible. What do you dislike? I wish that Fuze would integrate directly into a CRM so that I can track my activity. I have to make calls from another solution if I want them automatically logged. It also goes straight ...

Fuze for Convenient and Easy Communication

What do you like best? I like that I am able to quickly see missed calls and messages. It allows me to be more in control of my communications. What do you dislike? Sometimes the call connection is choppy and, if I’m having computer problems I have no phone. What problems are you solving with the product? What benefits have you realized? I am able to see who I am talking with and how much time I’m spending on the phone. It helps me to manage my workload and identify ...

Easy to access from your phone

What do you like best? Quick access to screen-share and activity monitor. What do you dislike? i have no issues with it I use it everyday. It is vital to my role. What problems are you solving with the product? What benefits have you realized? The support team are great they have any issues solved within a few hours. Hence no issues at the minute.

Excellent system to use for work meetings.

What do you like best? Very easy to use. I can send messages to people internally in the business and see if they are active or busy and see when they are replying as well. What do you dislike? can sometimes be temperamental. sometimes the sounds isn't so god and sometimes people cant connect. Recommendations to others considering the product: Its a great tool and easy to use makes life easier by being able to contact people across the world in different departments. ...

Online phone use

What do you like best? Fuze allows me to connect with coworkers and customers alike without having to use my telephone. What do you dislike? There are issues regularly with sounding like under water or disconnecting while in use. What problems are you solving with the product? What benefits have you realized? We are able to connect from anywhere using computer or cellphone.