Fuze Reviews in March 2025: User Ratings, Pros & Cons

Outstanding UI design

PROS & CONS What are the best aspects of this product? Fuze is well-designed and user-friendly. We now use this platform instead of desk phones. What aspects are problematic or could work better? They could work on improving their application’s load time. What specific problems in your company were solved by this product? We replaced desk phones with this cloud communication platform. Are you a current user of this product? Yes

Fine when it works, debilitating when it doesn't

Better with each update

PROS & CONS What are the best aspects of this product? This platform has several great features that facilitate remote communication. It has good search capabilities and a screen sharing feature. It also allows users to modify their chat responses. It can be easily integrated with Office 365 and synched with the users’ calendar. What aspects are problematic or could work better? There is a lot of room for improvement in this software. It takes a while to load when using the screen ...

Reliable UCaaS platform

PROS & CONS What are the best aspects of this product? This software makes the job easier for our IT team. It is well-designed and it comes in a mobile version. I love that it gives me a lot of options for configuration for both mobile and desktop use. They made recent changes on the screen sharing and info viewing features which made the experience with this software a lot better for us. What aspects are problematic or could work better? There are times when we encounter issues ...

Good software choice for audio and video calls

PROS & CONS What are the best aspects of this product? Fuze is an amazing software that enables us to conduct HD audio and video calls. What aspects are problematic or could work better? We are having a wonderful experience with this modern VoIP solution. There is nothing to dislike about it so far. What specific problems in your company were solved by this product? We are replacing our traditional solution and digitizing our processes with Fuze. Are you a current user of this ...

Excellent communication tool

PROS & CONS What are the best aspects of this product? Fuze provides us a venue for calling, messaging, and videoconferencing. What aspects are problematic or could work better? I wish they would provide an option to put your contacts from the platform on a separate list from your call log. What specific problems in your company were solved by this product? I love how Fuze equips me with all the communication tools that I need. Are you a current user of this product? No

The best videoconferencing tool on the market

PROS & CONS What are the best aspects of this product? I have tried using several other videoconferencing tools and nothing works better for me than Fuze. It works seamlessly and its audio and video is of superior quality. What aspects are problematic or could work better? I hope they will add more customization options in this software’s future versions. Even simple settings that allow for changing of wallpapers and background colors would help a lot in improving user experience. ...

The only cloud-based communication platform that we trust

PROS & CONS What are the best aspects of this product? One of the benefits of subscribing to this platform is it eliminates the need to maintain a server hardware. It is a cloud-based and user-friendly solution with a highly comprehensive set of features. What aspects are problematic or could work better? Fuze has its limitations as a cloud-based software. Users need to go through a registration process to add new phones. What specific problems in your company were solved by this ...

Simple and powerful communications software

PROS & CONS What are the best aspects of this product? I love that it has an uncomplicated UI design. Fuze makes it really easy to handle calls. What aspects are problematic or could work better? I wish I don’t need to update the software as frequently as they want me to. This issue may be occurring due to the pandemic. I hope they will be able to fix this soon. What specific problems in your company were solved by this product? With Fuze, we can attend to calls real time – a ...

Top-notch solution

PROS & CONS What are the best aspects of this product? I prefer Fuze over all other similar products on the market. It is user-friendly and it comes in a small package. A good number of its features are available for use in a free trial version. What aspects are problematic or could work better? Fuze is a reliable platform. In my experience, working with it has been smooth and trouble-free. I am extremely satisfied with it so far. What specific problems in your company were solved ...