Connect anywhere with easy VoIP setup.
Add to compare
Starts from $15/User/Month
Log in Required to View Reviews
Filter results
Sort by :
Showing 111-120 out of 201
A
Alec
03/22/19
Varying quality of support
My Fuze support experiences are very uneven and vary greatly from tech-to-tech. Sometimes it goes smoothly, with thorough tickets and patient, knowledgeable support (shout out to Stephen!) Other experiences can be extremely frustrating and details seem to slip through the cracks about half the time. Even when I'm very explicit in what I need done (most recently: needing a new extension assigned to a particular device) it took two extra exchanges on the ticket to complete something very ...
Read more
S
Spence
03/22/19
Fuze is a subpar UCC partner.
Fuze is a subpar UCC partner.
G
Gina
03/22/19
I feel that Fuze has been actively…
I feel that Fuze has been actively trying to improve their customer service, but I still find pain points in the process of submitting tickets and awaiting resolutions. It still seems that when I place a service request, often the response is either incomplete, incorrect, or a combination of the two. I will say that response times seem to be much faster recently, which I appreciate.
P
Phil
03/21/19
Great company
Great team to work with. Great customer support. Easy easy
K
Kainer
03/21/19
Fuze is a great VoiP solution as it's…
Fuze is a great VoiP solution as it's able to meet our business requirements to connect our users internally as well as our external customers. It was a little rocky at the start (calls dropping), but the Fuze technical support team was able to get us back on track. The product is everything we need to be and we are definitely satisfied.
H
Hallie
03/21/19
Fuze support team makes it easy to fix…
Fuze support team makes it easy to fix any problems you might have.
D
Dawn
03/21/19
Fuze Support Team
The support team has a very good response time. They work with you to get the issue resolved. What I love the best is, they will follow-up with you before closing an incident.
C
Cameron
03/21/19
Great and easy to use phone system
Great and easy to use phone system! Easy to use menus and simple configuration. I would recommend Fuze.
I
Ice
03/21/19
Fuze
Fuze is easily manageable and Support is good.
S
Sing
03/21/19
Fuze quality and service
in term of the physical phone itself is decent and functioning as it should just like any other vendor, however, when it comes to Web Portal or sign on into the Fuze Desktop or Web Portal with SSO, this seems to be intermittently working even Fuze tech couldn't really isolate the issue. From the quality of service perspective, it's great.
