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Fuze - VoIP Providers

Fuze Reviews in January 2025: User Ratings, Pros & Cons

Connect anywhere with easy VoIP setup.

3.8

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Fuze Reviews & Ratings

3.8

Very Good

Based on 503 ratings & 201 reviews

Rating Distribution

Excellent

(61)

Very Good

(75)

Good

(32)

Poor

(12)

Terible

(21)

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Showing 1-10 out of 201

RR

Rubaiyat Rahman

05/03/21

5 out of 5

issues were resolved on time and good…

issues were resolved on time and good communication from local team.

M

Matt

04/29/21

5 out of 5

Fuze is a good company Initially it was…

Fuze is a good company Initially it was a little frustrating dealing with some of the Support Engineers until we found one that is really great. If you ever run across problems ask for Xiao Mei.

J

Jay

04/22/21

2 out of 5

Response is too slow

Response is too slow. A billing case was created and after 4 days still no response.

H

HMS

03/29/21

4 out of 5

A decent product

A decent product. Clearly needs an overhaul on their desktop application. Licensing model is terrible (requires all users to have a feature, instead of pick/choose). They're forcing the "chat/collab" tools down your throat, so if you're a teams company, I'd avoid this platform if you can. We'll most likely move off when the right opportunity comes.

TD

Thomas Disney

12/02/20

5 out of 5

Making remote work easy!

Having Fuze made the Covid work from home transition seamless and effortless. I personally haven’t had any issues with Fuze and it is always complimented by guests I host meetings for as they compare it to similar tools they are using regarding audio and video quality. Also if the individuals band width is low it will notify them so they can assess their own network

M

Marirose

11/03/20

5 out of 5

Work from home essential

Clear audios, easy to use without need for instructional guide and chat is very useful. During the Pandemic wherein we all moved to work from home, Fuze was the key communication tool of the team and it has made our transition from office to home very smooth.

KA

KRISTY A Webb

11/02/20

4 out of 5

overall works great..the longer the day…

overall works great..the longer the day goes on the calls seem to fade in and out.

B

Ba

10/27/20

1 out of 5

Needs a massive update.

Line keeps dropping. Calls do not go through. Line always has interruptions and cuts. It loads very slowly. Does updates while we are on the phone.

G

Garan

10/26/20

5 out of 5

Fuze has transformed our organisation

Fuze has transformed our organisation, providing a single point and single application for all instant messages, calling, quick chats, current status. Employees were quick to adapt to group messaging and meetings, being able to collaborate quickly and on the fly without waiting for scheduling. Custom fuze statuses allow employees to describe why they are not at their desk, giving people a better idea of how long they will be gone for. The instant messaging, mobile apps, web apps all mean ...

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A

Andy

10/26/20

5 out of 5

I'm overall happy with fuze.

I'm overall happy with fuze.