9.6
Spot Score
Track every move, understand your users.
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FullStory offers custom pricing plan
FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more
Provides detailed analytics and metrics for understanding user behavior effectively.
Easy to set up and implement, with quick access to data insights.
Offers real-time feedback and alerts to improve user experience and product quality.
Great for tracking user sessions, identifying pain points, and making data-driven decisions.
May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Showing 81-90 out of 276
LV
Lisa v
05/24/22
"FullStory is like going from dial-up to T1 connection!"
What do you like best about FullStory? The in session analytics you get help you form a better understanding of issues. You get actionable insights that help you uncover better ways to target your customer.
BA
Brandon A
03/01/22
"FullStory has been an integral piece of understanding a consumer's view and usage pattern."
What do you like best about FullStory? Being able to watch, step by step, what a user did when interacting with the system makes issue recreation a breeze. What do you dislike about FullStory?
ME
Mike E
02/25/22
"A+++"
What do you like best about FullStory? The ability to move through the user's session step-by-step and seeing what they see along the way. What do you dislike about FullStory?
AU
Anonymous User
01/24/22
"An Amazing Tool to Get to the Bottom of Things!"
What do you like best about FullStory? The very best thing about FullStory is that you can now verify actions taken in a user's account. You can see where an issue occurred, where any confusion may lie, and just a full account of what happened for a support ticket. It has greatly reduced the need to make tickets to our development team for help and empowers our support team to resolve issues on their own.
AU
Anonymous User
01/01/22
"A place where you can universal activity of your users"
What do you like best about FullStory? The way we can track user experience in video format I like the best. You can track each and every click performed by the user that attracted me using Fullstory more frequently.
AC
Austin C
12/27/21
"If you support a SaaS product, this is a must have!"
What do you like best about FullStory? I love being able to see exactly what customers are doing at any time. As a technical support specialist, this is valuable beyond measure. From isolating bugs and legitimate issues with our software on the customer's side, to narrowing down an issue to "User Error" by being ble to see exactly what they're doing wrong, it's been tremendously helpful!
AU
Anonymous User
12/15/21
"A great companion tool for User Experience research"
What do you like best about FullStory? The Omni search is a fantastic tool when working with the segmentation of users. The intuitive nature of building out search criteria is a great experience
WW
Wei W
12/15/21
"Extremely valuable for understanding your users"
What do you like best about FullStory? FullStory shows user activities like a video recording. The powerful search function and integration with Segment makes it low effort for engineers to maintain and easy for product/business teams to use.
SM
Sanjay M
12/15/21
"Great platform with a great team!"
What do you like best about FullStory? Transparency and insights into what's going on with our sites and how agents and applicants experience it. Love the close to real-time visbility and alert tracking - it's been a great solution for our developers as well.
AU
Anonymous User
12/15/21
"We would be lost without Fullstory"
What do you like best about FullStory? Fullstory has helped our organization understand how visitors navigate our website, and it has been an excellent tool for helping us discover technical and UX roadblocks.
