9.6
Spot Score
Track every move, understand your users.
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FullStory offers custom pricing plan
FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more
Provides detailed analytics and metrics for understanding user behavior effectively.
Easy to set up and implement, with quick access to data insights.
Offers real-time feedback and alerts to improve user experience and product quality.
Great for tracking user sessions, identifying pain points, and making data-driven decisions.
May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Showing 41-50 out of 276
BM
Benson M
06/27/23
"My FULL STORY about FULLSTORY!"
What do you like best about FullStory? Being able to quickly and easily look up specific user sessions to analyse and watch trouble reports which has allowed us to better troubleshoot bug reports.
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Nadeemur Rehman C
06/06/23
"fullstory for data ana;ysis"
What do you like best about FullStory? the use journey and conversion feature. Also, the ability to capture the user onboarding date. What do you dislike about FullStory?
AU
Anonymous User
05/23/23
"Fullstory has unlocked the full quantitive research all-in-one suite one could wish for in an org."
What do you like best about FullStory? Maps, Start/End points, wonderful support & Onboarding team & a truly beautiful, well-established SAAS product. The slick & beautiful UX/UI, smooth workflow, journey creation, easy way to change/establish data points, and a superb support team for onboarding. It's a no brainer vs. its competitors, especially the product level of maturity and the great quantitative data pulled every single time.
AU
Anonymous User
05/17/23
"You can't honestly get the full story without FullStory"
What do you like best about FullStory? Easy to use the basic functionality, easy to set up on your website, and connect to survey and project planning platforms. You can search for groups of recordings by almost any query to quantify any found issue. Heatmaps and dev insights are helpful too.
OE
Odalys Evelyn A
04/26/23
"Full Story brings so much clarity"
What do you like best about FullStory? The thing I like best about full story is that its super useful to use and see exactly what the customer is doing and also to rule out any potential bug that happens in our site.
DW
Danny W
03/30/23
"Critical tool for better understanding the customer journey"
What do you like best about FullStory? It makes it easier to empathize and understand what our customers are experiencing with our product. We have made very important changes that have improved the customer experience
CA
Courtney A
03/27/23
"Fullstory saved our business!"
What do you like best about FullStory? We were a small media buying software from. We would have users complain about the product and try to leave us. Once we got for sorry, we were able to see what the commonalities were with user error and resolve them.
RG
RJ G
03/06/23
"Troubleshooting user workflow less about "hearing" the customer and more about "seeing" the customer"
What do you like best about FullStory? Finding out what actually happened without needing the end user's interpretation is vital for troubleshooting issues quickly and completely.
ED
Esther d
03/05/23
"Great tool for building great products"
What do you like best about FullStory? FullStory is the best customer behavior analysis tool I've used in my career. The interface is easy to use and searching for specific recordings is a simple task.
FD
Francois D
03/04/23
"Amazing, but pricey"
What do you like best about FullStory? It supports user properties and amazing filtering capabilities that quickly enable us to understand user behaviour and find meaningful session recordings.
