9.6
Spot Score
Track every move, understand your users.
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FullStory offers custom pricing plan
FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more
Provides detailed analytics and metrics for understanding user behavior effectively.
Easy to set up and implement, with quick access to data insights.
Offers real-time feedback and alerts to improve user experience and product quality.
Great for tracking user sessions, identifying pain points, and making data-driven decisions.
May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Showing 271-276 out of 276
08/30/16
This has changed how we do customer research and prioritize enhancements
What do you like best? It's just amazing to me that we can watch our customers using our software. It gives a much better view of their behavior than sitting next to them since they don't really know that someone is watching. The filtering capabilities are really good and I love that I can click on a specific button or link and see all the people who clicked that. Watching the Full Story videos is a really good downtime activity and last year during late December when the office was ...
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EW
Elizabeth W
08/30/16
This has changed how we do customer research and prioritize enhancements
What do you like best? It's just amazing to me that we can watch our customers using our software. It gives a much better view of their behavior than sitting next to them since they don't really know that someone is watching. The filtering capabilities are really good and I love that I can click on a specific button or link and see all the people who clicked that. Watching the Full Story videos is a really good downtime activity and last year during late December when the office was ...
Read more
06/03/16
Invaluable Product for Our Team
What do you like best? Not only is the product easy to use but their support is among the best. I had a rather technical issue and they escalated it appropriately and kept me laughing throughout their emails. I also always look forward to their newsletters. What do you dislike? It's a product for product managers so of course there are going to be features and ideas I wish it had. It is impressive how often they do roll out new features and they are always very responsive when we send ...
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CS
Caitlin S
06/03/16
Invaluable Product for Our Team
What do you like best? Not only is the product easy to use but their support is among the best. I had a rather technical issue and they escalated it appropriately and kept me laughing throughout their emails. I also always look forward to their newsletters. What do you dislike? It's a product for product managers so of course there are going to be features and ideas I wish it had. It is impressive how often they do roll out new features and they are always very responsive when we ...
Read more
AR
Andrey R
12/14/15
Amazing product which should be running on every single customer-facing website and application.
What do you like best? FullStory gives unparalleled visibility into the user experience on a website. Marketing/Product/Tech has always struggled with figuring out where the issues users experience are - no longer. With FullStory I can watch real user experiences on our website to see where they struggle, where they encounter bugs, and where we can improve things. What do you dislike? There are occasional video/code bugs where we see visual issues in the FullStory videos which ...
Read more
12/14/15
Amazing product which should be running on every single customer-facing website and application.
What do you like best? FullStory gives unparalleled visibility into the user experience on a website. Marketing/Product/Tech has always struggled with figuring out where the issues users experience are - no longer. With FullStory I can watch real user experiences on our website to see where they struggle, where they encounter bugs, and where we can improve things. What do you dislike? There are occasional video/code bugs where we see visual issues in the FullStory videos which aren't ...
Read more
