9.6
Spot Score
Track every move, understand your users.
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FullStory offers custom pricing plan
FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more
Provides detailed analytics and metrics for understanding user behavior effectively.
Easy to set up and implement, with quick access to data insights.
Offers real-time feedback and alerts to improve user experience and product quality.
Great for tracking user sessions, identifying pain points, and making data-driven decisions.
May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Showing 261-270 out of 276
AI
Administrator in Internet
01/04/17
Adding new ways to understand the customer experience
What do you like best? Fullstory makes it very easy to analyze how users are using various aspects of the product. You can query for visits to a certain oage, user attributes, etc. It was very easy to set up What do you dislike? There's not much I dislike about using it. Sometimes search can be a bit nuanced to get to exactly what you want. Being able to more easily push in an array of feature flags would be nice. What problems are you solving with the product? What benefits ...
Read more
01/04/17
Adding new ways to understand the customer experience
What do you like best? Fullstory makes it very easy to analyze how users are using various aspects of the product. You can query for visits to a certain oage, user attributes, etc. It was very easy to set up What do you dislike? There's not much I dislike about using it. Sometimes search can be a bit nuanced to get to exactly what you want. Being able to more easily push in an array of feature flags would be nice. What problems are you solving with the product? What benefits have you ...
Read more
12/28/16
Fullstory Review
What do you like best? I enjoy being able to use the site to verify visitor activity when a customer says they experienced an issue on our site. It is so helpful when I am unable to recreate their action to get the same result they did. We do not have to do this very often, but it helps when customers file chargebacks or make false claims. I also like how easy it is to use the site. All I have to do is log in and search for users by email address! There are many other search filters, ...
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UI
User in Apparel & Fashion
12/28/16
Fullstory Review
What do you like best? I enjoy being able to use the site to verify visitor activity when a customer says they experienced an issue on our site. It is so helpful when I am unable to recreate their action to get the same result they did. We do not have to do this very often, but it helps when customers file chargebacks or make false claims. I also like how easy it is to use the site. All I have to do is log in and search for users by email address! There are many other search filters, ...
Read more
12/20/16
Fantastic way to better understand how your user's are using your app
What do you like best? I have so much better insight and understanding on how our users are using our product. It is incredible how you can step into their shoes much easier just by watching them use it. Not just to improve ui/ux, but even also to debug an issue when a customer's only pointer is "Im trying and it's not working". What do you dislike? Sometimes some user sessions dont show up. I am sure this is just beause of a user's particular setup / proactively blocking tracking ...
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UI
User in Computer Software
12/20/16
Fantastic way to better understand how your user's are using your app
What do you like best? I have so much better insight and understanding on how our users are using our product. It is incredible how you can step into their shoes much easier just by watching them use it. Not just to improve ui/ux, but even also to debug an issue when a customer's only pointer is "Im trying and it's not working". What do you dislike? Sometimes some user sessions dont show up. I am sure this is just beause of a user's particular setup / proactively blocking tracking ...
Read more
12/12/16
See exactly how people use your product!
What do you like best? Not everyone has a perfect memory. It's one thing to shadow a user as you look over their shoulder but your observation alone affects how they perform the task. The best insight a Product Manager can get is by replaying exactly what their users do when they use your product and FullStory allows me to do just that. What do you dislike? It doesn't work with WebGL yet (or not well anyway. One of the products I work on uses WebGL extensively and I'm unable to see how ...
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MS
Mike S
12/12/16
See exactly how people use your product!
What do you like best? Not everyone has a perfect memory. It's one thing to shadow a user as you look over their shoulder but your observation alone affects how they perform the task. The best insight a Product Manager can get is by replaying exactly what their users do when they use your product and FullStory allows me to do just that. What do you dislike? It doesn't work with WebGL yet (or not well anyway). One of the products I work on uses WebGL extensively and I'm unable to see ...
Read more
UI
User in Internet
12/07/16
The full story on FullStory
What do you like best? Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated "Mobile" section is also useful for us, as we get a fair whack of traffic from smartphones/tablets. What do you dislike? The tool gives you everything, which is great - but you then have to spend a lot of time ...
Read more
12/07/16
The full story on FullStory
What do you like best? Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated "Mobile" section is also useful for us, as we get a fair whack of traffic from smartphones/tablets. What do you dislike? The tool gives you everything, which is great - but you then have to spend a lot of time ...
Read more
