9.6
Spot Score
Track every move, understand your users.
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FullStory offers custom pricing plan
FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more
Provides detailed analytics and metrics for understanding user behavior effectively.
Easy to set up and implement, with quick access to data insights.
Offers real-time feedback and alerts to improve user experience and product quality.
Great for tracking user sessions, identifying pain points, and making data-driven decisions.
May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Showing 231-240 out of 276
AC
Andrew C
10/19/17
It's like magic
What do you like best? FullStory has been essential for helping us monitor our trialer journey and improve our conversion rate. What do you dislike? It's not 100% perfect when capturing data, but it gets it right much more often than not. You also want to be weary of how much data you're sending depending on trialer volume. If you pull too much, it may slow down the performance of your app. Recommendations to others considering the product: Do their trial. It's free, fairly ...
Read more
10/19/17
It's like magic
What do you like best? FullStory has been essential for helping us monitor our trialer journey and improve our conversion rate. What do you dislike? It's not 100% perfect when capturing data, but it gets it right much more often than not. You also want to be weary of how much data you're sending depending on trialer volume. If you pull too much, it may slow down the performance of your app. Recommendations to others considering the product: Do their trial. It's free, fairly easy for ...
Read more
08/09/17
FullStory is a Lifesaver!
What do you like best? I like how easy it is to watch sessions. I also like that I can copy the session URL and share it with my team. What do you dislike? Sometimes I have a hard time finding a user or specific session. Sometime I have to try searching for a user several different ways before I can find their session, when it should have come up with the first thing I searched. Recommendations to others considering the product: Keep in mind that this product isn't perfect yet, but ...
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NP
Nicole P
08/09/17
FullStory is a Lifesaver!
What do you like best? I like how easy it is to watch sessions. I also like that I can copy the session URL and share it with my team. What do you dislike? Sometimes I have a hard time finding a user or specific session. Sometime I have to try searching for a user several different ways before I can find their session, when it should have come up with the first thing I searched. Recommendations to others considering the product: Keep in mind that this product isn't perfect ...
Read more
UI
User in Computer Software
08/08/17
Excellent functionality/value for the price
What do you like best? Easy to filter and search for the specific segments of users What do you dislike? Load time for the scripts could have been shorter What problems are you solving with the product? What benefits have you realized? We know exactly how users interact with our software
08/08/17
Excellent functionality/value for the price
What do you like best? Easy to filter and search for the specific segments of users What do you dislike? Load time for the scripts could have been shorter What problems are you solving with the product? What benefits have you realized? We know exactly how users interact with our software
PH
Prashanth H
07/28/17
Great product for understanding Customer Behavior / User Exp / Debugging bugs
What do you like best? Fullstory provides great insight into how your customers are experiencing your UI as they use the product. It is also a great debugging tool to identify bugs your customers have encountered. What do you dislike? Provide more "out of the box" click stream analytics. Recommendations to others considering the product: Great "multi-functional" Swiss Army knife for your Support, UX, QA and debugging needs. What problems are you solving with the product? ...
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07/28/17
Great product for understanding Customer Behavior / User Exp / Debugging bugs
What do you like best? Fullstory provides great insight into how your customers are experiencing your UI as they use the product. It is also a great debugging tool to identify bugs your customers have encountered. What do you dislike? Provide more "out of the box" click stream analytics. Recommendations to others considering the product: Great "multi-functional" Swiss Army knife for your Support, UX, QA and debugging needs. What problems are you solving with the product? What ...
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UI
User in Apparel & Fashion
07/10/17
The full story
What do you like best? The ease at which I can assist customers with things they may not be able to explain. This is so helpful when doing live chat for an e-commerce company. It's also very helpful in confirming that the website functions as it's supposed to on the customer's end. What do you dislike? The website can be a little slow at times, and this is probably due to the large amount of information that's available. So whenever I load full story up I'm very patient in giving it ...
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07/10/17
The full story
What do you like best? The ease at which I can assist customers with things they may not be able to explain. This is so helpful when doing live chat for an e-commerce company. It's also very helpful in confirming that the website functions as it's supposed to on the customer's end. What do you dislike? The website can be a little slow at times, and this is probably due to the large amount of information that's available. So whenever I load full story up I'm very patient in giving it ...
Read more
