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9.6

Spot Score

FullStory - Heat Map Software

FullStory Reviews in January 2025: User Ratings, Pros & Cons

Track every move, understand your users.

4.4

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FullStory offers custom pricing plan

FullStory Reviews & Ratings

4.4

Very Good

Based on 509 ratings & 276 reviews

Rating Distribution

Excellent

(233)

Very Good

(36)

Good

(4)

Poor

(2)

Terible

(1)

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Showing 171-180 out of 276

EM

Elsa M

09/13/23

5 out of 5

"A powerful product to analyze and track customers"

What do you like best about FullStory? It is a product that I really enjoy every time I use it. Because I like its basic functions and also for application development, it offers other things, not only tracking and monitoring, it is also excellent for understanding decisions and everything is very easy.

AK

Avinash K

09/12/23

5 out of 5

"FullStory is an excellent software in general for understanding customers"

What do you like best about FullStory? It is a software that gives me a good experience, especially for its customer observation functions and providing useful information, and makes it easy to know and understand customers with thi great product that is getting better every day.

SM

Samantha M

08/26/23

5 out of 5

"Collects and report detailed analytics of users experiences"

What do you like best about FullStory? It is easy to configure and install FullStory code snippet and browser SDK packages into our websites and applications to collect the data and analytics about users experience. FullStory also enables us to easily block particular user agents and bots by simply adding UA strings in the data capture console of dashboard, it is highly usable feature to avoid bot traffics and ensuring that the data being captured is based on real human users experiences.

TR

Tonya R

08/25/23

5 out of 5

""fullstory is an innovative product that really removes the guesswork. ""

What do you like best about FullStory? I mostly love that it's so easy to implement! Strong user community Strong customer focus

GK

Garrett K

08/22/23

5 out of 5

"Amazing insight into our customer"

What do you like best about FullStory? Fullstory has given us the ability to consolidate our event tracking into one platform. We use them for customer insight and for server side events. Using them instead Amplitude has actually been nice.

HM

Hajra M

08/22/23

5 out of 5

"Best tool to get analytics of customer's experiences at web and applications"

What do you like best about FullStory? Fullstory is very useful product to meet customers expectations and ensure satisfactory user experience during their interactions with our digital services like web and mobile applications.The scalable metric and analytics rendered from user experiences on individual products and at overall website and application, are helpful in proactively addressing the issues and incorporate improvements for ensuring overall customer's satisfaction.

LN

Lorraine N

08/21/23

5 out of 5

"GET THE WHOLE STORY OF USERS ON BOTH APPLICATIONS AND WEBSITES IN REAL-TIME."

What do you like best about FullStory? I like Fullstory because it gives the whole story of users on both applications and websites. It is a very nice and incredible tool that provides accurate metrics for anything that happens on applications and websites. I like how it provides automated alerts for events such as Thrashed Cursors and rage clicks. Also, it helps us to improve the quality of services and products according to the customers information.

GH

Gideon H

08/21/23

5 out of 5

"3+ years of experience with Fullstory. Fullstory is not a story, it's a reality!!."

What do you like best about FullStory? Fullstory is not a story, it's a reality. It provides real-time feedback which makes it stand out from it's competitors.

AS

Amber S

08/20/23

5 out of 5

"Tells full Story of users digital experience on websites and applications"

What do you like best about FullStory? It literally tell full story about users digital experiences on our websites and applications with detailed real-time informations and analytics. Fullstory is most advanced solution to get the accurate metrics for everything happening on websites and applications, and enable administrators to use the analytics to improve the quality of users experience to the next level.

AU

Anonymous User

08/18/23

5 out of 5

"Replay sessions and track step by step funnel"

What do you like best about FullStory? I love watching real users interact with our features in their day-to-day tasks. As a product designer, it helps find new insights and also proves some hypotheses we might have about how intuitive and efficient our designs are.