9.6
Spot Score
Track every move, understand your users.
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FullStory offers custom pricing plan
FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more
Provides detailed analytics and metrics for understanding user behavior effectively.
Easy to set up and implement, with quick access to data insights.
Offers real-time feedback and alerts to improve user experience and product quality.
Great for tracking user sessions, identifying pain points, and making data-driven decisions.
May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.
Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.
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Showing 171-180 out of 276
04/18/19
This tool changes my job for the better.
What do you like best? Sometimes it can be difficult to know whether an issue is related to the product or simply user error. Fullstory allows me to get to the crux of the problem sooner than ever. The insights are unmatchable. What do you dislike? I haven't had many issues with Fullstory - we do have a lot of data redacted through the tool, but I understand this is related to privacy considerations so I wouldn't necessarily consider this a negative. What problems are you solving with ...
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UI
User in Real Estate
04/18/19
This tool changes my job for the better.
What do you like best? Sometimes it can be difficult to know whether an issue is related to the product or simply user error. Fullstory allows me to get to the crux of the problem sooner than ever. The insights are unmatchable. What do you dislike? I haven't had many issues with Fullstory - we do have a lot of data redacted through the tool, but I understand this is related to privacy considerations so I wouldn't necessarily consider this a negative. What problems are you solving ...
Read more
ES
Executive Sponsor in Internet
04/05/19
Solid for session viewing
What do you like best? Session recording capabilities and interface. The way that you can search for a specific set of videos and then be able to watch them in a series. What do you dislike? Funnel creation. The way the search works to find sessions is very flexible. With that flexibility it also tends to be a bit complicated when quickly trying to find some funnel information. What problems are you solving with the product? What benefits have you realized? Understanding and ...
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04/05/19
Solid for session viewing
What do you like best? Session recording capabilities and interface. The way that you can search for a specific set of videos and then be able to watch them in a series. What do you dislike? Funnel creation. The way the search works to find sessions is very flexible. With that flexibility it also tends to be a bit complicated when quickly trying to find some funnel information. What problems are you solving with the product? What benefits have you realized? Understanding and ...
Read more
UI
User in Design
03/04/19
The free version is incredibly helpful
What do you like best? It's easy to quickly see how people use your site, and make design changes based on those patterns. Especially for a simple, personal website, it's miles better than Google Analytics because it provides actual session playback. What do you dislike? As far as usability, nothing comes to mind. But it would be nice to have a lower-cost option than the $299/mo. I'm using this for a personal portfolio site, not a business, so I just can't afford the current ...
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03/04/19
The free version is incredibly helpful
What do you like best? It's easy to quickly see how people use your site, and make design changes based on those patterns. Especially for a simple, personal website, it's miles better than Google Analytics because it provides actual session playback. What do you dislike? As far as usability, nothing comes to mind. But it would be nice to have a lower-cost option than the $299/mo. I'm using this for a personal portfolio site, not a business, so I just can't afford the current ...
Read more
03/01/19
FullStory: Essential and Easy
What do you like best? The best part of FullStory is the Proactive Care Huggers. Any user can poke around the tool and figure out some basic elements like session replay, but the Huggers drive success. From API integrations to walking through the more complex (and amazingly helpful features, the Huggers truly are the best part of FullStory. What do you dislike? A small feature: I would love to be able to isolate stories by times of day, not just by day. I would also love an easier way ...
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AI
Administrator in Airlines/Aviation
03/01/19
FullStory: Essential and Easy
What do you like best? The best part of FullStory is the Proactive Care Huggers. Any user can poke around the tool and figure out some basic elements like session replay, but the Huggers drive success. From API integrations to walking through the more complex (and amazingly helpful) features, the Huggers truly are the best part of FullStory. What do you dislike? A small feature: I would love to be able to isolate stories by times of day, not just by day. I would also love an easier ...
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02/28/19
Great UX tool
What do you like best? It's easy to use, allows you to see what your users are going through, and shows you were your users are having the most issues and the devtools allow you to see if there are any bugs. What do you dislike? Running out of sessions so we can't use full story. Recommendations to others considering the product: If you have a website, you should try Full Story. It is 100% worth the money and you will be surprised what you find. What problems are you solving with ...
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AI
Administrator in Marketing and Advertising
02/28/19
Great UX tool
What do you like best? It's easy to use, allows you to see what your users are going through, and shows you were your users are having the most issues and the devtools allow you to see if there are any bugs. What do you dislike? Running out of sessions so we can't use full story. Recommendations to others considering the product: If you have a website, you should try Full Story. It is 100% worth the money and you will be surprised what you find. What problems are you ...
Read more
