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9.6

Spot Score

FullStory - Heat Map Software

FullStory Reviews in January 2025: User Ratings, Pros & Cons

Track every move, understand your users.

4.4

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FullStory offers custom pricing plan

FullStory Reviews & Ratings

4.4

Very Good

Based on 509 ratings & 276 reviews

Rating Distribution

Excellent

(233)

Very Good

(36)

Good

(4)

Poor

(2)

Terible

(1)

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Showing 161-170 out of 276

AL

Alejandro L

11/08/23

5 out of 5

"Fuyllstory gives you the authentic picture of wha's going on on your site"

What do you like best about FullStory? Fullstory offers an incredibly powerful capability that allows me to uncover issues, identify key patterns, analyze user behavior, and quantify them effectively. One of the standout features is the ability to measure the conversion rates of different user segments and make insightful comparisons between them. This functionality provides valuable data-driven insights into how well specific user groups perform, enabling me to make informed decisions and ...

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BB

Brianna B

10/30/23

5 out of 5

"FullStory is my favorite tool in our box!"

What do you like best about FullStory? FullStory makes it easy to view user sessions to know how to best support our users with questions or difficulties. We have been able to create clearer training for our users and as a product team, build new features that our clients have requested. I use FullStory every day and it's part of my routine to open it and have it ready. It doesn't take much to onboard a new colleague to the product and everyone is very impressed when they use it.

AU

Anonymous User

10/23/23

5 out of 5

"FullStory is an incredible UX Analysis tool that provides great customer insights."

What do you like best about FullStory? I like how easy it is to create funnels and watch sessions of actual users as they use our website. It makes understanding what the user is doing so much more tangible. The Inspector tool is so helpful to zero in of customer pain points and provide valuable information back to our developer teams.

AH

Andrew H

10/18/23

5 out of 5

"Debugging issues and gathering product usage metrics has never been easier"

What do you like best about FullStory? The ability to quickly find any data you need, without custom logging. This could be a question related to a single user session, or larger product usage question.

AU

Anonymous User

10/18/23

5 out of 5

"Stop arguing and stat doing"

What do you like best about FullStory? Full story has made it easier to have conversations between product and UX on direction of features. Finding pain points. which features are being used, their value. Additionally the ability to track key performance metrics simpifies the process. Alerts, metrics, journeys, and funnels allow us to turn the wealth of data into meaningful and most importantly actionable decisions. Fullstory give a lot of support and does a lot to help track their ...

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SS

Samanvay S

10/18/23

5 out of 5

"Director - Consulting"

What do you like best about FullStory? The depth of data tha fullstory has is great. What do you dislike about FullStory?

PB

Pranita B

09/20/23

5 out of 5

"FullStory is Amazing"

What do you like best about FullStory? As for my use, FullStory lets you watch recorded sessions. It’s giving you an insight on how visitors interact with your virtual products.

AU

Anonymous User

09/19/23

5 out of 5

"Fullstory is my favorite tool as a product manager"

What do you like best about FullStory? Session capabilties are amazing for helping debug user experience issues and bugs. Help to expedite bug fixes and drill into the root of an issue.

AU

Anonymous User

09/18/23

5 out of 5

"Can't imagine managing a product without FullStory"

What do you like best about FullStory? The ease of setup and instant impact it makes to what's happening in your product when you first adopt it. Non-technical colleagues find value in the tool immediately. FullStory has become a staple across multiple departments (e.g. engineering, support, marketing, saes, etc) in our organization.

AU

Anonymous User

09/15/23

5 out of 5

"Easy to learn and data at your fingertips"

What do you like best about FullStory? That it is easy and fast to get your data insights. I love the funnels you can create from pages urls and by tracking css elements.