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9.6

Spot Score

FullStory - Heat Map Software

FullStory Reviews in April 2025: User Ratings, Pros & Cons

Track every move, understand your users.

4.4

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FullStory Reviews & Ratings

4.4

Very Good

Based on 509 ratings & 276 reviews

Rating Distribution

Excellent

(233)

Very Good

(36)

Good

(4)

Poor

(2)

Terible

(1)

Expert's Review

FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability to track user behavior, analyze sessions, and generate valuable insights to enhance user experience. Many users appreciate the ease of setting up dashboards for quick ...Read more

FullStory pros and cons

  • Provides detailed analytics and metrics for understanding user behavior effectively.

  • Easy to set up and implement, with quick access to data insights.

  • Offers real-time feedback and alerts to improve user experience and product quality.

  • Great for tracking user sessions, identifying pain points, and making data-driven decisions.

  • May require some time to explore the full range of features, which can be overwhelming for new users without adequate support.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.

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Showing 111-120 out of 276

GA

Gideon A

07/28/21

5 out of 5

"Director of eCommerce User Experience and Strategy"

What do you like best about FullStory? Incredible program... Provides insights into every aspect of user behavior. Great UI so it's easy for non-technical people (designers, product managers) to use.

GA

Gideon A

07/28/21

5 out of 5

"Director of eCommerce User Experience and Strategy"

What do you like best about FullStory? Incredible program... Provides insights into every aspect of user behavior. Great UI so it's easy for non-technical people (designers, product managers) to use.

DG

Dylan G

06/11/21

5 out of 5

"Indispensable tool"

What do you like best about FullStory? Couples great with segment custom events and a/b testing to visually confirm how users interact with new features extremely helpful for figuring out the exact moment when a user hit a bug and how to reproduce it

AU

Anonymous User

06/11/21

5 out of 5

"SOFTWARE ARCHITECT"

What do you like best about FullStory? EASY TO ACCESS AND MAINTAIN HELPFULL TO TRACKEING What do you dislike about FullStory?

AU

Anonymous User

06/11/21

5 out of 5

"Great tool for the product & support team"

What do you like best about FullStory? The ability to create filters to zero in on the specific event that fired. The ease of setting up.

DG

Dylan G

06/11/21

5 out of 5

"Indispensable tool"

What do you like best about FullStory? Couples great with segment custom events and a/b testing to visually confirm how users interact with new features extremely helpful for figuring out the exact moment when a user hit a bug and how to reproduce it

AU

Anonymous User

06/11/21

5 out of 5

"SOFTWARE ARCHITECT"

What do you like best about FullStory? EASY TO ACCESS AND MAINTAIN HELPFULL TO TRACKEING What do you dislike about FullStory?

AU

Anonymous User

06/11/21

5 out of 5

"Great tool for the product & support team"

What do you like best about FullStory? The ability to create filters to zero in on the specific event that fired. The ease of setting up.

AU

Anonymous User

06/01/21

5 out of 5

"Very effective tool for supporting SaaS customers"

What do you like best about FullStory? FullStory provides an easy way to search, filter, and view the ways your customers are using your app. This helps our customer support team expedite identifying and getting bugs fixed for a better customer experience.

AU

Anonymous User

06/01/21

5 out of 5

"Very effective tool for supporting SaaS customers"

What do you like best about FullStory? FullStory provides an easy way to search, filter, and view the ways your customers are using your app. This helps our customer support team expedite identifying and getting bugs fixed for a better customer experience.