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Friendbuy - Customer Advocacy Software

Friendbuy Reviews in April 2025: User Ratings, Pros & Cons

Empower your customers, grow your brand.

4

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Friendbuy Reviews & Ratings

4

Very Good

Based on 3 ratings & 42 reviews

Rating Distribution

Excellent

(30)

Very Good

(12)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 42

IM

Isabelle M

11/06/23

5 out of 5

"The best platform to grow an organic community!"

What do you like best about Friendbuy? Friendbuy is a transparent, efficient, and best-in-class platform to evolve an authentic customer base. From integration to daily use, Friendbuy customer support has assisted whenever needed. Thank you for making our referral program dreams come true!

AU

Anonymous User

11/06/23

5 out of 5

"Incredible!! A+++"

What do you like best about Friendbuy? Best customer support team and implementation support we could've asked for when launching a referral program. They always take the time to answer questions and support wherever we may be stuck.

AU

Anonymous User

11/06/23

5 out of 5

"Retention"

What do you like best about Friendbuy? The direct support, bi-weekly meetings, ideas to leverage the platform optimally. What do you dislike about Friendbuy?

AU

Anonymous User

11/06/23

4.5 out of 5

"Great platform with helpful team"

What do you like best about Friendbuy? Setting up our referral program with Frienbuy was a breeze. The implementation, customization, and design process were all executed at a very high level.

JM

Jonathan M

11/06/23

4.5 out of 5

"This software and support are amazing!"

What do you like best about Friendbuy? It is a robust platform. It is well priced and their customer support is fantastic. They helped me with my project (a bilingual one) on a daily basis to make it happens. I am very pleased and would recommend.

AU

Anonymous User

11/06/23

4 out of 5

"Solid platform, some missing pieces"

What do you like best about Friendbuy? Our account rep is fantastic. She genuinely cares about the success of our referral program and is highly responsive to our needs.

SZ

Sam Z

11/06/23

4 out of 5

"Makes Referral Marketing Easy"

What do you like best about Friendbuy? Very intuitive, user-friendly referral platform that has all the features you could ever want for referral marketing. Customer onboarding team is great, very thorough and guide you through to get your program live quickly.

MR

Molly R

11/06/23

4 out of 5

"FriendBuy provides a Marketer-friendly end-to-end solution"

What do you like best about Friendbuy? - Flexibility; FBuy makes it easy to test new offers/creatives/CTAs with little to no internal support when fully utilizing FBuy's widgets and functionalities

AM

Annie M

11/06/23

4 out of 5

"Great customer success team, easy to use platform"

What do you like best about Friendbuy? We have a great customer success manager who is truly a strategic parter to our team. I also like how easy it is for us to monitor performance within the platform. We recently migrated from their legacy platform to the most recent version, and it's made a world of difference!

JC

Jennie C

11/06/23

4 out of 5

"Lovely sales team"

What do you like best about Friendbuy? The sales team were always super responsive and friendly and worked to try to fit our needs. Similar with the customer service reps. They always seemed well prepared for meetings and took extensive notes. Appreciated how patient they were with us.